Granite Solutions

We rate the staff friendliness of Granite Solutions as Very Good. During our research, the staff at Granite Solutions demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Solutions’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Solutions directly to better understand their approach to customer service.

We rate the staff expertise of Granite Solutions as Excellent. The staff member from Granite Solutions who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Solutions may vary. We recommend contacting the company directly for more comprehensive information.

Granite Solutions is an emerging company, established in 2019. Our research showed that Granite Solutions began operating in 2019, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Granite Solutions directly to confirm the company’s age.

We note that Granite Solutions has a dedicated office. Our research revealed that Granite Solutions operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Solutions directly to confirm the latest details.

We note that Granite Solutions has its own production facility. Our research revealed that Granite Solutions operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Solutions directly to confirm the accuracy of this data.

Granite Solutions does not offer discounts for veterans. Based on our mystery shopper research, we found that Granite Solutions does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Granite Solutions directly for confirmation.

We rate the production time of Granite Solutions as Very Fast. Our mystery shopper research revealed that Granite Solutions quoted a project completion time of 14 days. This is the fastest possible time, placing them in the Very Fast category. Granite Solutions is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Granite Solutions during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Solutions.

We rate the deposit level of Granite Solutions as Standard. Granite Solutions requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Solutions may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Solutions.

We did not receive quote preparation data from Granite Solutions. Unfortunately, Granite Solutions did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Granite Solutions remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite Solutions directly to clarify timelines and conditions.

We did not receive pricing information from Granite Solutions. Unfortunately, Granite Solutions did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Granite Solutions, which is recognized in our rankings for other parameters. We recommend reaching out to Granite Solutions directly to obtain pricing details and further information.