Granite Depot

We rate the staff friendliness of Granite Depot as Very Good. During our research, the staff at Granite Depot demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Depot’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Depot directly to better understand their approach to customer service.

We rate the staff expertise of Granite Depot as Excellent. The staff member from Granite Depot who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Depot may vary. We recommend contacting the company directly for more comprehensive information.

Granite Depot is an established company, operating since 2012. According to our research, Granite Depot has been in business since 2012, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite Depot directly to confirm the accuracy of the details.

We note that Granite Depot has a dedicated office. Our research revealed that Granite Depot operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Depot directly to confirm the latest details.

We note that Granite Depot has its own production facility. Our research revealed that Granite Depot operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Depot directly to confirm the accuracy of this data.

Granite Depot offers discounts for veterans. Our research revealed that Granite Depot provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite Depot directly to confirm the accuracy of this data.

We rate the production time of Granite Depot as Fast. According to our research, Granite Depot quoted a project completion time of 12 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Granite Depot during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Depot.

We rate the deposit level of Granite Depot as Standard. Granite Depot requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Depot may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Depot.

We rate the quote preparation speed of Granite Depot as Very Fast. Our mystery shopper research revealed that Granite Depot prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Granite Depot is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Depot.

We rate the price level of Granite Depot as Low. Our mystery shopper research revealed that Granite Depot offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $89.03 per square foot, while for Carrara Morro quartz, the price was $83.03. These prices fall into the Low category, making Granite Depot an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $7425 for Calacatta Idilio quartz and $6925 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Depot.