Granite Depot

We rate the staff friendliness of Granite Depot as Very Good. During our research, the staff at Granite Depot demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Depot’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Depot directly to better understand their approach to customer service.

We rate the staff expertise of Granite Depot as Excellent. The staff member from Granite Depot who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Depot may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of Granite Depot. Unfortunately, as part of our mystery shopper research, we were unable to determine when Granite Depot was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Granite Depot remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Granite Depot directly for more accurate information.

We note that Granite Depot has a dedicated office. Our research revealed that Granite Depot operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Depot directly to confirm the latest details.

We note that Granite Depot has its own production facility. Our research revealed that Granite Depot operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Depot directly to confirm the accuracy of this data.

Granite Depot offers discounts for veterans. Our research revealed that Granite Depot provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite Depot directly to confirm the accuracy of this data.

We rate the production time of Granite Depot as Very Fast. Our mystery shopper research revealed that Granite Depot quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Granite Depot is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Granite Depot during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Depot.

We rate the deposit level of Granite Depot as Standard. Granite Depot requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Depot may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Depot.

We rate the quote preparation speed of Granite Depot as Very Fast. Our mystery shopper research revealed that Granite Depot prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Granite Depot is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Depot.

We rate the price level of Granite Depot as Above Average. According to our mystery shopper research, Granite Depot quoted a price of $89.03 per square foot for Calacatta Idilio quartz and $83.03 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $7425 for Calacatta Idilio quartz and $6925 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Depot.