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Largo, FL City Rating: We have identified this city as the primary city for this contractor.

Granite City of Florida

since 2010

Examples of works performed by Granite City of Florida

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About Granite City of Florida

31.77

total score

The main rating value calculated from more than 30 indicators.
Exact value: 31.774323 out of 100.

Granite City, with a decade of expertise, stands out as the go-to destination for crafting and installing exquisite granite and quartz countertops. They cater to both residential and commercial clients, boasting a track record of satisfied customers. Specializing in transformative kitchen and bathroom renovations, Granite City places a strong emphasis on creating stunning, bespoke countertops. Their attention to detail and dedication to providing customized solutions make them the ultimate choice for those seeking superior natural stone countertops.

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Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.881873 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

2.3

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

1.5

High

Quote Time

5

Very Fast

Price Level

2.8

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of Granite City of Florida

Wheelchair accessible entrance

Wheelchair accessible parking lot

Granite supplier

Countertop store

Stone cutter

Reviews about Granite City of Florida

All (8)

Google (8)

Source: icon-google Google
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Bobbie Lyn Howard

Date: 2023-09-29 14:25:20

Man... these people are amazing. I had a couple of projects going on and they have been so accommodating. One project was extremely difficult but they made it work! Everyone from service to techs have been extremely knowledgeable and have worked with me from day one. I'm so happy with the service I've received and I'm excited to be able to have my kitchen done soon. I need to give a shout out to Karla, though. As a service advisor/customer service agent, she's been wonderful. Thank you Karla and team!

Source: icon-google Google
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Philipe Limon

Date: 2024-05-06 20:21:07

We’ve been using Granite City for all of our remodels for the past 2 years and they have never failed to impress not only us, but our clients as well. Carla is on top of scheduling all templates and going the length to get the installers out to the job site on time. Todd has good attention to detail when creating the templates and their installers have such a skill when installing the counters

Source: icon-google Google
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Marge Gribbleq

Date: 2024-06-03 17:09:44

Granite City is definitely the place to go when you want to update your counter tops! I was very impressed with the customer service and rapid scheduling of the installation. They were very patient and supportive with me during this process, which required quite a few trips, until I made my final decision. I was impressed the minute I walked in the door of the showroom to the gentleman that measured our dimensions and of course the installers. This was a great experience and would recommend them wholeheartedly to anyone and will definitely use them again for future projects. Thank you Granite City! Marge Gribble

Source: icon-google Google
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Sabrina Nemec

Date: 2024-01-16 17:30:10

Karla that works here was extremely rude when I was asking her financial questions about my quartz job specifically how much money was already charged on my credit card and how much more money I owed them, She got frustrated and hung up on me I demanded they refund my partial payment, then she realized they wanted the job and contacted me back to apologize. I gave them the job and then they left my outlets undone on the wall and refused to come back and attach my outlets back to the quartz backsplash, her excuse was they don’t do electrical! Attaching an outlet with screws back to the quartz wall is not real electrical work. I paid them a lot of money and was very unhappy with how I was treated and would not recommend using this company to anyone! **UPDATE AFTER READING THEIR RESPONSE!!** GRANITE CITY LIES ! I was hung up on because KARLA was not answering my question and she got upset with me she was on speaker phone my mother and husband heard all!! Then she called back and I refused to hire them and I was demanding my partial payment back until she apologized for hanging up on me. So she quickly apologized because they didn’t want to refund me and wanted to keep my business we were NEVER disconnected! Quit lying or I will keep leaving reviews for the world to know how terrible you treat your customers!

Source: icon-google Google
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Tracy Stone

Date: 2024-04-16 13:19:50

I had a really great experience here on multiple occasions. I was looking to have some remnants customized for special projects and they had a great selection, were very helpful, offered a great price and worked quickly. We will definitely leverage them when we replace our countertops!

Source: icon-google Google
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Nicole J. “Nikki” Rudd

Date: 2023-11-28 20:06:42

Outstanding professionals! The owner, Welison oversaw the job right from the beginning and made sure everything was done right and that everyone was taken care. The client loved the white sparkle countertops so much it brought her to tears, she was overjoyed! We will definitely be doing more business with these guys and highly recommend using Granite City for your next home renovations.

Source: icon-google Google
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Larryo Fl

Date: 2023-12-08 16:02:08

Overall.... Excellent! We buy a lot of countertops over the years and this company ranks up on top. Small enough to be personal, but big enough to get the job done. Price and timeliness was just fine. And install was great except that the installers came a few hours too early and I had to rush over to get them in, but not an issue this time.

Source: icon-google Google
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David Stewart

Date: 2024-06-08 02:51:30

We had recommendations from more than one source that led us to Granite City. Once there, Marla put us at ease pretty quick. With a rough diagram of our project and a decision on materials, she worked up a quote that was very reasonable. The measurements were taken in just a few days and installation scheduled for the next week. Kinda surprised how fast things moved. Our installation hit a snag with the backsplash because our very old kitchen cabinets were no where near level. The installers were quick to suggest the backsplash needed some work to fit our space. They were back in just a few days, installed the new sink and backsplash. All was well until the caulk color we chose did not look good with our older wall tile. Again, the installers quickly brought it to our attention while it could still be corrected. We switched colors and were done in no time. No project goes perfect but Granite City’s experienced team had the solution for every hurdle. We will be back when we’re ready for that kitchen island. Thanks again!

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