Galaxy Marble

We rate the staff friendliness of Galaxy Marble as Very Good. During our research, the staff at Galaxy Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Galaxy Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Galaxy Marble directly to better understand their approach to customer service.

We rate the staff expertise of Galaxy Marble as Excellent. The staff member from Galaxy Marble who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Galaxy Marble may vary. We recommend contacting the company directly for more comprehensive information.

Galaxy Marble is a legacy company, established in 1995. According to our research, Galaxy Marble has been in business since 1995, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Galaxy Marble directly to confirm the details.

We note that Galaxy Marble has a dedicated office. Our research revealed that Galaxy Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Galaxy Marble directly to confirm the latest details.

We note that Galaxy Marble has its own production facility. Our research revealed that Galaxy Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Galaxy Marble directly to confirm the accuracy of this data.

We were unable to confirm whether Galaxy Marble offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Galaxy Marble provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Galaxy Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Galaxy Marble directly for more information.

We rate the production time of Galaxy Marble as Very Fast. Our mystery shopper research revealed that Galaxy Marble quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Galaxy Marble is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Galaxy Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Galaxy Marble.

We rate the deposit level of Galaxy Marble as High. Our research found that Galaxy Marble requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Galaxy Marble. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Galaxy Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Galaxy Marble.

We rate the quote preparation speed of Galaxy Marble as Very Fast. Our mystery shopper research revealed that Galaxy Marble prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Galaxy Marble is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Galaxy Marble.

We rate the price level of Galaxy Marble as Above Average. According to our mystery shopper research, Galaxy Marble quoted a price of $109.83 per square foot for Calacatta Idilio quartz and $104.56 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $9160 for Calacatta Idilio quartz and $8720 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Galaxy Marble.