Flooring Mart

We rate the staff friendliness of Flooring Mart as Very Good. During our research, the staff at Flooring Mart demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Flooring Mart’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Flooring Mart directly to better understand their approach to customer service.

We rate the staff expertise of Flooring Mart as Excellent. The staff member from Flooring Mart who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Flooring Mart may vary. We recommend contacting the company directly for more comprehensive information.

Flooring Mart is an established company, operating since 2008. According to our research, Flooring Mart has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Flooring Mart directly to confirm the accuracy of the details.

We note that Flooring Mart has a dedicated office. Our research revealed that Flooring Mart operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Flooring Mart directly to confirm the latest details.

We note that Flooring Mart has its own production facility. Our research revealed that Flooring Mart operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Flooring Mart directly to confirm the accuracy of this data.

Flooring Mart does not offer discounts for veterans. Based on our mystery shopper research, we found that Flooring Mart does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Flooring Mart directly for confirmation.

We rate the production time of Flooring Mart as Very Fast. Our mystery shopper research revealed that Flooring Mart quoted a project completion time of 14 days. This is the fastest possible time, placing them in the Very Fast category. Flooring Mart is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Flooring Mart during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Flooring Mart.

We rate the deposit level of Flooring Mart as Standard. Flooring Mart requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Flooring Mart may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Flooring Mart.

We rate the quote preparation speed of Flooring Mart as Slow. Our mystery shopper research showed that Flooring Mart took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Flooring Mart in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Flooring Mart.

We did not receive pricing information from Flooring Mart. Unfortunately, Flooring Mart did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Flooring Mart, which is recognized in our rankings for other parameters. We recommend reaching out to Flooring Mart directly to obtain pricing details and further information.