Exotic Countertops

We were unable to assess the staff friendliness of Exotic Countertops. Unfortunately, we were unable to reach Exotic Countertops during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, Exotic Countertops remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Exotic Countertops directly to gain a full understanding of their level of service.

We rate the staff expertise of Exotic Countertops as Good. The staff member from Exotic Countertops who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Exotic Countertops may vary. We recommend contacting the company directly for more comprehensive information.

Exotic Countertops is an established company, operating since 2009. According to our research, Exotic Countertops has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Exotic Countertops directly to confirm the accuracy of the details.

We note that Exotic Countertops has a dedicated office. Our research revealed that Exotic Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Exotic Countertops directly to confirm the latest details.

We note that Exotic Countertops has its own production facility. Our research revealed that Exotic Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Exotic Countertops directly to confirm the accuracy of this data.

Exotic Countertops offers discounts for veterans. Our research revealed that Exotic Countertops provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Exotic Countertops directly to confirm the accuracy of this data.

We rate the production time of Exotic Countertops as Very Fast. Our mystery shopper research revealed that Exotic Countertops quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Exotic Countertops is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Exotic Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Exotic Countertops.

We did not receive deposit information from Exotic Countertops. Unfortunately, Exotic Countertops did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.

We rate the quote preparation speed of Exotic Countertops as Slow. Our mystery shopper research showed that Exotic Countertops took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Exotic Countertops in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Exotic Countertops.

We rate the price level of Exotic Countertops as Average. Our mystery shopper evaluation found that Exotic Countertops quoted a price of $0 per square foot for Calacatta Idilio quartz and $61.57 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $5135 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Exotic Countertops.