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Buffalo, NY City Rating: We have identified this city as the primary city for this contractor.

Empire Granite Marble Quartz

since 2016

Examples of works performed by Empire Granite Marble Quartz

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About Empire Granite Marble Quartz

34.69

total score

The main rating value calculated from more than 30 indicators.
Exact value: 34.687412 out of 100.

Designers can recreate any marble, quartz or granite countertop. Craftsmen process surfaces to the smallest detail for durability and reliability of the structure. Delivery and installation of kitchen countertops contribute to the preservation of the product. Delivery covers the entire state of New York. The main features of the company are the ability to maintain a balance between practicality and aesthetics. The exhibition hall is huge. Customers can view material options and finished exhibits. Customers can choose a work identical to the one they saw at the exhibition, or choose a completely unique design.

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Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.940904 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

1.3

Newcomer

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

5

Very Fast

Price Level

2.2

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Empire Granite Marble Quartz for a Free Estimate

4401 Walden Ave, Lancaster, NY 14086

Additional benefits of Empire Granite Marble Quartz

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Gender-neutral restroom

Wi-Fi

Free Wi-Fi

LGBTQ+ friendly

Appointment required

Checks

Credit cards

Debit cards

In store shopping

In store pickup

Delivery

Countertop Installation

Building Supplies

Cabinetry

Countertop store

Cabinet maker

Cabinet store

Marble contractor

Reviews about Empire Granite Marble Quartz

All (13)

Google (8)

Facebook (5)

Source: icon-google Google
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Ryan Sandner

Date: 2024-02-15 15:19:31

Throughout the entire process from material selection through final installation the Empire GMQ team exceeded our expectations. Both the bathroom vanity and basement bar tops were flawless. I can’t stress enough how happy we are with both the granite and overall experience. Thank you Joanna and team!!

Source: icon-google Google
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Erica Innocent

Date: 2021-12-31 18:40:03

I don't even know where to start. From day 1 Empire Granite Marble & Quartz was clearly the best choice for our new Granite counters. They had so many beautiful options it was hard to pick just one. Joanna was so friendly and easy to work with. Their turnaround time was second to none. Every step of the process was easy, informative, and precise. Our team of installers Nate and Karl were friendly, knowledgeable and professional. We enjoyed having them in our home and their installation was top notch. I highly recommend this business from product to cost to customer service. It doesn't get any better then this! Thank you! I LOVE my new countertops!

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Jennifer Gans

Date: 2024-06-06 17:35:19

My husband and I worked with Darin to choose quartz for our new kitchen. I wanted to make sure I loved what I picked. Darin was patient and very helpful, providing suggestions and pulling different slabs. We are very happy with our new countertops and look forward to working with Empire Granite in the future!

Source: icon-google Google
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Kim Collins

Date: 2023-06-16 18:38:55

OMG I cannot say enough amazing things about this company. I have been renovating an Airbnb cottage for the past 10 months and have guests checking in this weekend. I had ordered counters from a big box store under the impression it would be fast. When I called for template the next day, they told me 2 months to install. I was so desperate so I started calling around the Western NY area to find someone that could help. Joanna and her team and Empire literally SAVED the day!!! They had GORGEOUS quartz counters installed in about 2 weeks and my guests are so excited to check-in for Memorial Day weekend!!! Thank you Joanna for making it happen!!! Highly recommend. Customer service is awesome, all employees were super nice and got the the job done from start to finish. LOVE my counters!

Source: icon-google Google
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Magen Carrow

Date: 2023-01-05 18:19:51

I am very pleased with Empire granite, from when I initially just popped in to take a look at slabs, to installation everything has been very smooth. I really love the selection they have, the customer service is wonderful and the install guys were so kind, professional and really did an excellent job! Whenever I had a question Joanna was quick to get back to me. I literally can’t say enough about how happy I am overall with Empire.

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Leslie Henkel

Date: 2023-07-10 19:12:44

Fantastic service, appointments locked in for measuring and layout and install. The guys were patient about moving slabs for us to see...great experience all in all!! The installation people were polite and on time, and did a wonderful job. Within 45 minutes of them leaving I receive a call from the main office to see if I was happy with everything, and I really am very happy...thank you Empire!!

Source: icon-google Google
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Thomas Talty

Date: 2024-06-21 18:52:30

Empire had previously installed the countertops in my kitchen renovation and they just completed my outdoor project yesterday. Everything looks amazing as usual. Their consistent excellent quality of workmanship is second to none. Highly recommend Empire.

Source: icon-google Google
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Kathleen Ottaviano

Date: 2021-06-09 00:53:32

Empire did an excellent job with our small 7x7 ft bathroom. They gutted everything and did a whole remodel. When it was finished it looked huge! They vaulted the ceiling and included a little alcove above the door. We couldn't be any happier with the work they did. What was most appreciated was the patience they had with me while going through the design process. I initially worked with Aaron for the layout of the bathroom. Then Kelly joined the team and took over. Kelly has a wonderful sense of design and is very creative. She helped me with all the details such as picking out things like the tile, the mirror and the pendant lights as well as the faucets and window. She got my style and brought energy and excitement to the project which made it fun. We also appreciated Valdi as he got back to us immediately when we had questions and was quick to fix anything that wasn't quite right. He truly wanted us to be completely satisfied and happy with everything. All the workers that made up the Empire team were professional and worked hard to make certain everything looked perfect. It was an expensive project but worth every penny. From start to finish it took a while to complete but again worth the wait. We highly recommend Empire.

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Lyndsey Berta

recommends

We love our new countertops. We purchased new cabinets before we knew about Empire( wish we would have done it all at one). We found empire for our small kitchen countertop remodel. We found the perfect stone and had the best sales associate. She walked us through every step of the process and in less than 3 weeks we had our new countertops installed! I couldn’t be more pleased with the entire process and product.Still in process of our remodel but here is our progress. Before VS After

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Don Zambotti

recommends

I ordered granit countertops and a custom cabinet from Empire and my wife and I are very happy with everything. The whole process was smooth and the installers were great. Very knowledgeable and polite. I would recommend Empire to anyone looking for countertops or kitchen cabinets. Don Zambotti

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Kim Bachan Fisher

recommends

My experience with Rachel and Vera was phenomenal they are both extremely knowledgeable helpful and polite. Then upon the installation I had three of the most experienced professional men install my countertop without any hiccups. And they were extremely knowledgeable. Every single person with Empire was a pleasure to work with. If you are in any doubt of hiring them.... sign on the dotted line .... believe me it’s worth it. Kim Fisher

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Ashley Meganck

recommends

I cannot say enough about our outstanding experience with Empire. We purchased countertops for our finished basement and from the warm smile the minute we walked into the showroom, to our selection, to measurement, to layout, to final install every employee was friendly and extremely knowledgeable in their craft. The technology, quality and overall process are unparalleled here in Western New York. A special shout out to Rachel for her continued follow up and help in the selection as well as Carl and Joe with their care and precision during install. I highly recommend to anyone looking for high quality luxury at an affordable cost. Thank you Empire!

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Debbie Panek

recommends

highly recommend they just installed my marble countertops they are absolutely georgous and they were so professional we had 2 installers Carl and I think John they were great cleaned everything after done also everyone at the showroom was wonderful wish I had known they did cupboards before my install started would have defiantly had them do entire job! Great job Empire

Contact Empire Granite Marble Quartz for a Free Estimate

Choose the Way That Works Best for You!

4401 Walden Ave, Lancaster, NY 14086