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Santa Ana, CA City Rating: We have identified this city as the primary city for this contractor.

Elite Stone Group

since

Examples of works performed by Elite Stone Group

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About Elite Stone Group

13.57

total score

The main rating value calculated from more than 30 indicators.
Exact value: 13.567002 out of 100.

The firm has become an industry leader in manufacturing and supplying a vast diversity of natural stone products, including worktops, vanity countertops, and shower solid surfaces. With over 30 years of combined expertise, they are justifiably proud of their team's stellar reputation. They have a showroom and warehouse, which together span 60,000 square feet. Their helpful and knowledgeable employees are standing by providing comprehensive countertop services to make your ideas a reality. They give lifetime warranty on quartz and porcelain residential countertops, and 10-year for commercial surfaces.

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Mystery Shopper Report

0.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.714286 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

0

No Data

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Price Level

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of Elite Stone Group

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

NFC mobile payments

Countertop store

Stone supplier

Reviews about Elite Stone Group

All (8)

Google (8)

Source: icon-google Google
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Charles G

Date: 2024-03-02 00:32:34

I used them for a big remodel. They were great!

Source: icon-google Google
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Econo Green

Date: 2022-09-23 01:24:42

Great selection on quartz. Show room is small.

Source: icon-google Google
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Rabia Aliyah

Date: 2021-06-21 19:48:56

Service is absolutely trash. No one helps you out, sells broken products and blames on not checking. Fraud. Last time ever buying here.

Source: icon-google Google
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Pilikino Gobea

Date: 2022-07-06 19:25:14

Great place very attentive and prices are very affordable pls visit soon

Source: icon-google Google
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E W

Date: 2021-09-03 17:48:05

TERRIBLE! STAY AWAY! Their sale representative "JADA" has absolutely no clue what she is doing and needs to be taught how to professionally communicate with customers. She incorrectly measured the project by 2 slabs and left us with 2 mismatching countertop edges that they never fixed. Looks terrible! The day of the install the fabricators realized that 'JADA" mismeasured the job and left me no other choice but to buy 2 additional slabs if I wanted the job finished. How does a so-called professional mismeasure a countertop by 2 whole slabs? I gave them multiple chances to fix the mismatching countertop edges but still nothing.

Source: icon-google Google
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Chris Abarca

Date: 2022-08-04 20:48:56

Unprofessional place .worst service and disrespectful worlers I tried to return a marble table I saw the worker scratching and saying they can't take it back Its scratch absolutely disgusting service.Service is absolutely trash. No one helps you out, sells broken products and blames it on you for not checking. Fraud. No one should experience this they should be shut down or hire new people.

Source: icon-google Google
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BLANCA ENRIQUEZ

Date: 2021-07-24 19:55:34

NO CUSTOMER SERVICE (light sking girl) almost rolled her eyes when I asked for pricing. I pointed the stone I was interested in, and she said: I dont know which one . So I said, can you come and see, she replied from her chair...there is a name on the stone, hardly talking and definitely not wanting to help, I will take my business somewhere else.

Source: icon-google Google
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J Kap

Date: 2022-08-10 23:30:28

I called and asked if they had a showroom. Upon arrival and looking at product I learned this place only sells to contractors. Was told to take a picture and have contractor contact them for prices.

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