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Louisville, KY City Rating: We have identified this city as the primary city for this contractor.

Eleet Stone Countertops

since 2004

Examples of works performed by Eleet Stone Countertops

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About Eleet Stone Countertops

35.94

total score

The main rating value calculated from more than 30 indicators.
Exact value: 35.9426 out of 100.

The company has been operating in the interior design market for over 20 years. During this time, Eleet Stone Countertops’ specialists have managed to complete many projects and know how to optimize the cost of kitchen countertops, bathrooms and vanity tabletops. A free assessment and calculations can be made at any time, and experienced craftsmen will make every effort to finish the fabrication and installation work as soon as possible. Contemporary equipment allows to process the stone beautifully and efficiently, taking into account the color and texture. The company works with all types of natural stone, mainly traditional granite and marble, but also artificial quartz.

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Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.922402 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.3

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2

High

Quote Time

5

Very Fast

Price Level

2.9

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of Eleet Stone Countertops

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Credit cards

Debit cards

Countertop store

Bathroom remodeler

Kitchen remodeler

Marble contractor

Stone supplier

Reviews about Eleet Stone Countertops

All (14)

Google (8)

Facebook (6)

Source: icon-google Google
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Don Floyd

Date: 2022-07-26 14:16:01

Incompetence! They did such a great job on my sons house but failed miserably on my project. My wife and I went to the shop to pick out remnants and were told they would be in touch within 2 weeks to confirm anailability then we could pay the deposit for template and delivery. Never happened. After 2 phone calls we were never able to move forward. Very disappointed. I will be working with another company for sure. 2 months of wasted time. My mistake

Source: icon-google Google
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James Reynolds

Date: 2016-11-03 18:18:06

I can't say enough about Tracy and Marty. If you are looking for an honest and family owned business, these is the company you need to do your counter tops with! Their installation crew are fantastic! I have used them on my last 4 homes and can say, without a doubt, I would recommend them to any family member or friend. Thank you Tracy and Marty for another great job!

Source: icon-google Google
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Kristin Eaton

Date: 2021-05-05 15:18:12

I am extremely disappointed with the lack of response and follow through I experienced with this place while trying to get a quote for new kitchen granite countertops. I know someone who works here so that is why I contacted them. After my initial phone call I texted with the person I know and we went over dimensions, color preferences, and things like that. After those few conversations I was basically “ghosted” by this place. I never received my official quote as promised, and several more attempts to contact them went unanswered. I was supposed to have templating done this week and they NEVER SHOWED UP. They lost a customer that would have given them a couple thousand dollars for new granite, but instead I was ghosted, likely because I had a budget I was trying to stick to. Extremely unprofessional to ignore a potential customer and not show up for an appointment… I am now working with Granite America and couldn’t be happier with their customer service and follow through!

Source: icon-google Google
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J H

Date: 2018-02-04 04:37:20

Marty and Tracy are the best. Allison is the operations manager and gets it done. The installation crew makes it so easy and are the very best at what they do - I know this from personal experience with previous bad installers. I had several different projects (e.g., fireplace hearth, bookcase countertops, and kitchen countertops) and Eleet made sure that with each project, I (as the client) was happy. Eleet has fair pricing and is high quality with a huge product selection. The entire process can be overwhelming, but they guide you throughout the project cycle. I couldn’t be happier to have found them. I highly recommend Eleet Stone.

Source: icon-google Google
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Anthony Rizzo

Date: 2024-01-25 14:27:29

No show 2 appointments in a row. The first appointment I can understand because it was very cold out that day but I wish they would have at least called to let me know they weren’t coming as to not waste my time. When I called to find out when they would be able to schedule again the person who answered the phone seemed surprised and unaware that they had not showed up for the original appointment and apologized. I rescheduled for the following week and waited but no show again unfortunately.

Source: icon-google Google
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Kelly Wathen

Date: 2023-02-01 13:13:20

We got beautiful quartz kitchen countertops from Eleet! The time between measure and installation was a week. Friends told me they waited at least two weeks when getting countertops from other places. They were super easy to work with, responsive, and they made sure everything was perfect before the job was complete. HIGHLY recommend Eleet!

Source: icon-google Google
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Ned Davis

Date: 2020-10-08 18:49:38

I'm from N Idaho visiting my daughter and family. I needed some advice and materials to fix a kitchen sink. These folks were the best. They offered some excellent advice and ways to do the work. I would recommend this business for all your counter top needs.

Source: icon-google Google
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Tim P

Date: 2021-11-17 12:52:06

We've used Eleet Stone twice now and both times they did an excellent job. They always try not to put seams in their installations if possible. We had a large angled island with angled pillars going to the second floor. The cut was seamless and it took 5 men to set it in place. They have a very knowledgeable and talented install crew. Overall we're very pleased and would use them again.

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Machille Hale

recommends

Excellent job, I love my countertops, they are beautiful !

Source: icon-facebook Facebook
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Kristin Eaton

doesnt_recommend

I am extremely disappointed with the lack of response and follow through I experienced with this place while trying to get a quote for new kitchen granite countertops. I know someone who works here so that is why I contacted them. After my initial phone call I texted with the person I know and we went over dimensions, color preferences, and things like that. After those few conversations I was basically “ghosted” by this place. I never received my official quote as promised, and several more attempts to contact them went unanswered. I was supposed to have templating done this week and they NEVER SHOWED UP. They lost a customer that would have given them a couple thousand dollars for new granite, but instead I was ghosted, likely because I had a budget I was trying to stick to. Extremely unprofessional to ignore a potential customer and not show up for an appointment… I am now working with Granite America and couldn’t be happier with their customer service and follow through!

Source: icon-facebook Facebook
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Cory Adkinson

recommends

This team is exceptional! Put our tops in within a shorter timeframe than the other shops could template. The REAL DEAL

Source: icon-facebook Facebook
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John F Martel

recommends

I purchased a cash n carry bathroom vanity top with a sink attached. It came out perfectly. I am impressed with the entire operation from sales personnel to the workers in back. Very nice to do business with.

Source: icon-facebook Facebook
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Nick Wright

recommends

FANTASTIC customer service from beginning to end! Great selection on slabs and great price to match! Will definitely use Eleet Countertops again and recommend to anyone needing countertops!

Source: icon-facebook Facebook
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Dianna Allen Jones

recommends

Eleet Stone recently installed my brothers countertops and they are nothing short of gorgeous and perfect in every way! The owners and their crew are professionals, extremely courteous, and they love their jobs, that speaks volumes, I highly recommend this company!!

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