East Coast Granite & Tile

We rate the staff friendliness of East Coast Granite & Tile as Very Good. During our research, the staff at East Coast Granite & Tile demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with East Coast Granite & Tile’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting East Coast Granite & Tile directly to better understand their approach to customer service.

We rate the staff expertise of East Coast Granite & Tile as Excellent. The staff member from East Coast Granite & Tile who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at East Coast Granite & Tile may vary. We recommend contacting the company directly for more comprehensive information.

East Coast Granite & Tile is a young company, established in 2016. Our research revealed that East Coast Granite & Tile began operating in 2016, placing it in the Newcomer category. Despite its short history, the company is actively growing, offering innovative solutions and striving to build trust with its clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting East Coast Granite & Tile directly for more detailed information about their experience.

We note that East Coast Granite & Tile has a dedicated office. Our research revealed that East Coast Granite & Tile operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting East Coast Granite & Tile directly to confirm the latest details.

We note that East Coast Granite & Tile has its own production facility. Our research revealed that East Coast Granite & Tile operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting East Coast Granite & Tile directly to confirm the accuracy of this data.

We were unable to confirm whether East Coast Granite & Tile offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if East Coast Granite & Tile provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, East Coast Granite & Tile remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to East Coast Granite & Tile directly for more information.

We rate the production time of East Coast Granite & Tile as Very Fast. Our mystery shopper research revealed that East Coast Granite & Tile quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. East Coast Granite & Tile is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by East Coast Granite & Tile during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with East Coast Granite & Tile.

We rate the deposit level of East Coast Granite & Tile as Very High. East Coast Granite & Tile requested a deposit of 75% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with East Coast Granite & Tile the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by East Coast Granite & Tile may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from East Coast Granite & Tile.

We rate the quote preparation speed of East Coast Granite & Tile as Very Fast. Our mystery shopper research revealed that East Coast Granite & Tile prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. East Coast Granite & Tile is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with East Coast Granite & Tile.

We rate the price level of East Coast Granite & Tile as Average. Our mystery shopper evaluation found that East Coast Granite & Tile quoted a price of $76.21 per square foot for Calacatta Idilio quartz and $71.28 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6356 for Calacatta Idilio quartz and $5945 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from East Coast Granite & Tile.