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Greenville, SC City Rating: We have identified this city as the primary city for this contractor.

East Coast Granite & Tile

since 2004

Examples of works performed by East Coast Granite & Tile

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About East Coast Granite & Tile

32.83

total score

The main rating value calculated from more than 30 indicators.
Exact value: 32.825403 out of 100.

East Coast Granite & Tile is a family run company that was founded in 2007 and since that time has been specializing in the production of countertops of natural materials - granite, quartz, marble. Experienced employees provide expert assistance regarding the selection of a suitable product in the catalog and develop various design solutions. The company offers a wide range of colors of granite and other types of kitchen countertops in Greenville sc. There is a possibility to manufacture tabletops according to individual patterns, and after-sales service and installation are also available.

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Mystery Shopper Report

3.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.630797 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.3

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

2.5

Average

Price Level

2.6

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact East Coast Granite & Tile for a Free Estimate

647 Congaree Rd, Greenville, SC 29607

Additional benefits of East Coast Granite & Tile

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

In store shopping

Delivery

Countertop store

Bathroom remodeler

Cabinet store

Countertop contractor

Kitchen remodeler

Tile store

Reviews about East Coast Granite & Tile

All (8)

Google (8)

Source: icon-google Google
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Kyvan Luu

Date: 2022-04-22 20:14:08

I had a budget and particular style of cabinets in mind for my kitchen renovation and Dustin did a wonderful job of guiding me through everything and met all my expectations. The installer forgot to put the base trim around the cabinets but Dustin had them come back to install them. I am very satisfy as you can see from the before and after pictures.

Source: icon-google Google
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Diane Jenkins

Date: 2024-01-02 13:37:25

Did not have a good experience with cabinetry! Started with building a tower for the microwave which was not in the cabinetry plans. Came out to repair and made the drawers wider. Have a hole in the back of the cabinet and 2 drawers are way too shallow. Drawer fronts are 11 inches and depth of the drawers are 5 inches. Refused to repair. Do not recommend cabinetry!

Source: icon-google Google
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SåSynd

Date: 2024-02-01 01:01:42

From the moment we walked into East Coast Granite we were impressed. Beautiful showroom & lots of options for our kitchen project. The staff is warm & welcoming, friendly yet professional. We were greeted by Dustin who walked us through the process from beginning to end. Dustin is extremely patient & kind & we could not ask for more. He was responsive to our questions & needs & easily made time for us throughout. We are so happy with the way it turned out. We chose Zumaia Quartzite which we fell in love with at first sight but we were a little nervous with the colors & blending with our choice of new floors. Dustin went above and beyond. We are in awe with how beautiful the Zumaia Quartzite turned out. We opted for the OG edge with gives it such an elegant look. It is a work of art. Thank you Dustin Stines and East Coast Granite & Tile. We are not done yet we still have work being done on our kitchen but we had to come here & express our gratitude & extreme satisfaction with East Coast Granite & Tile.

Source: icon-google Google
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Alan Harrison

Date: 2024-04-02 23:00:39

Our experience with East Coast Granite was great! Dustin worked with us to ensure we found the perfect countertop for our kitchen.

Source: icon-google Google
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Benjamin Ptak

Date: 2024-05-16 18:31:01

My experience with East Coast Granite and Tile was extremely disappointing and frustrating. Initially, I purchased a slab of granite and paid the required deposit. However, things quickly went downhill from there. Firstly, after removing my existing countertops to accommodate the template process, I was informed that the slab I had purchased had already been sold. This lack of communication and coordination was highly inconvenient and unprofessional. Despite going in to select a new slab, I was never informed of an installation date. Numerous attempts to contact the salesperson I worked with yielded no response. Even when I called the store directly, promises to have someone call me back were unfulfilled. Eventually, after persistent efforts, I managed to connect with the sales manager, but the communication remained abysmal. There was no discussion regarding the template results or the final amount owed. When the installation finally took place, it was marred with several hiccups, further exacerbating my frustration. Despite my repeated attempts to address these issues with the sales manager, I was met with silence. The lack of accountability and professionalism displayed throughout this entire ordeal is simply unacceptable. To add insult to injury, the check I provided to the installers was swiftly cashed without any resolution or follow-up from the company. Overall, my experience with East Coast Granite and Tile was riddled with incompetence, poor communication, and a complete disregard for customer satisfaction. I will not be returning for future business, and I advise others to proceed with caution.

Source: icon-google Google
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Tom Pollina

Date: 2022-08-10 23:09:52

Today we had our beautiful white cabinets installed. What a difference. Our sales consultant Dustin Stiles did an awesome job helping with the layout. The installers were very efficient and the price was on point. We are impressed with the quality. Next comes the granite. Can’t wait!!

Source: icon-google Google
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Blake Caudill

Date: 2023-06-07 00:11:18

Dustin did an amazing job of helping us find the perfect piece! We are experienced home renovators and we had a specific look in mind. Dustin was diligent in helping us find the perfect piece by keeping us up to date on inventories not just at his warehouse but also in the area. We are picky customers and we are very pleased!

Source: icon-google Google
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Diane Hill

Date: 2024-04-10 21:50:57

Aubrey and the team did an outstanding job. They were all extremely professional and very knowledgeable. From quoting, to measuring and then the final install - Couldn’t have asked for a smoother process. I am very happy with the quality of my new quartz countertop. It truly looks amazing.

Contact East Coast Granite & Tile for a Free Estimate

Choose the Way That Works Best for You!

647 Congaree Rd, Greenville, SC 29607