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New Haven, CT City Rating: We have identified this city as the primary city for this contractor.

E.W Granite & Marble, LLC

since 1990

Examples of works performed by E.W Granite & Marble, LLC

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About E.W Granite & Marble, LLC

31.35

total score

The main rating value calculated from more than 30 indicators.
Exact value: 31.354095 out of 100.

When it first opened its doors in 1990, E.W. Granite & Marble was a processing factory for natural stone. Today it is a one-stop shop for all your countertops and surfaces needs. In addition to standard slabs, tables, and granite countertops, they also provide bespoke options like bases, slants, benches, vases, sculptures, and more. Their 25,000 square foot showroom and production facility uses cutting-edge technology in the countertop fabrication industry. As one of the leading stone production and distribution hubs, they source the finest slabs from all over the world. The team turns this premium material into a broad range of finished and semi finished countertops and products.

More info

Mystery Shopper Report

3.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.559106 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

5

Very Fast

Price Level

0.9

High

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact E.W Granite & Marble, LLC for a Free Estimate

1547 New Britain Ave, Farmington, CT 06032

Additional benefits of E.W Granite & Marble, LLC

Wheelchair-accessible car park

Wheelchair-accessible entrance

Wheelchair accessible entrance

Wheelchair accessible parking lot

Fireplace Services

Countertop Installation

Granite supplier

Countertop contractor

Countertop store

Marble contractor

Marble supplier

Stone supplier

Reviews about E.W Granite & Marble, LLC

All (14)

Google (8)

Facebook (6)

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Heather Facciolo

Date: 2024-03-07 03:07:12

We're thrilled with the flawless installation of our new countertops from E.W Granite & Marble. From start to finish, the process was impeccable. The team's attention to detail ensured a perfect fit, seamlessly integrating the countertops into our new kitchen. Their professionalism and expertise made the entire experience stress-free. We couldn't be happier with the result – our kitchen looks better than we ever imagined. Thank you, for exceeding our expectations! Sean & Heather

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Marilyn Simmons

Date: 2019-10-15 16:22:35

We recently completed our kitchen/bar renovation and we could not be more pleased with our beautiful Rosewood granite counter tops. Paul, Socrates and the entire team at E. W. Granite were extremely professional--and very patient with our (slow) selection process! The fabricators and installers did a superb job; the workmanship was top notch (all without a single seam). We highly recommend E. W. Granite and their staff for anyone looking for a top quality product.

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Ellen Stevenson

Date: 2024-06-18 21:58:36

Denise and everyone at E.W. Granite & Marble was very knowledgeable and committed to helping me realize my dream of beautiful kitchen counters. Denise was willing to help me go through several possibilities and her goal was to make sure I was happy with my choice. I highly recommend this company.

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Zbigniew Femiak

Date: 2024-02-18 20:15:36

We have our fire place done by E W Granit We are very pleased with the quality of the material and workmanship and highly recommend this place

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george harris

Date: 2024-06-19 13:10:05

This company is the best. Not only a good price but great installation. I never realized how heavy granite can be but these guys took it one step at a time and really did a wonderful job. I highly recommend calling Denise at EW Granite for a great experience in a stressful time without a kitchen. Thanks again

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Dan O

Date: 2024-04-11 18:21:47

The team at E.W is GREAT!!! From our initial visit to their shop floor to the final installation the team guided us through all the steps and constantly kept us informed. We have used them twice now for bathroom remodels in the last 4 years and never disappointed.

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Pat Toro

Date: 2024-04-04 19:26:23

It was a pleasure working with E.W. Granite & Marble. We found that they had the best selection for us to choose from for our vanity top which looks amazing. The sales people, the person who came to measure, and the installers were exceptionally helpful and wonderful to work with. We highly recommend this business!

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Joann Jolly

Date: 2024-05-28 16:12:22

I needed updated countertops in my kitchen. EW Granite was terrific in all departments, from selling and measuring, to the actual installation. There offered a large selection of choices, in quartz, quartzite, granite and marble. The installation team worked quickly and efficiently….cleaning up as they went along. Everyone was respectful and actually seemed to enjoy their jobs. I will be back again when I’m ready to do my bathrooms. Thank you EW Granite for making my kitchen beautiful. Joann J Farmington

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Ashley Wilson

recommends

So happy with EW Granite! This is our 2nd project with EW so far. Our kitchen is not yet complete, but I cannot believe what a beautiful piece of a stone we were able to find! From start to finish, EW Granite helped us from choosing a slab from their extensive selection, to measurement, tempting, pricing, and installation. The staff are communicative, knowledgeable, and helpful. Seeing our stone in our kitchen is just incredible! The cuts and edges are so precise, it truly looks incredible and the price was very reasonable! Highly recommend for a job well done with a great selections of stones to help you stay in budget (or splurge).

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Francesca Motta Pelc

recommends

My husband and I highly recommend EW granite and marble LLC. They did a phenomenal job on our quartz countertops in our kitchen. Very professional wonderful company

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Cody Murphy

recommends

Needed some in home service for my granite countertops, so i called E.W. Granite & Marble for their rates and they emailed me them over promptly. After a couple days went by while i called around for other rates/quotes of local business. E.W. Granite & Marble called me asking if I received the email, after saying yes i did they offered me an extremely good rate for the service i needed that i couldn’t turn down. Thank you for making the effort to call back for business. That effort has been lost over the years and people have just gotten lazy. It’s great to see E.W. Granite & Marble cares about getting business and helping their past customers! Everything was perfect with this service call at E.W. Granite & Marble. - I received outstanding communication from the office and the service technicians who came out - I received Unbeatable pricing - I received expert and precise cutting - Friendly and knowledgeable technicians I WOULD HIGHLY RECOMMEND E.W. GRANITE & MARBLE for all your countertops needs!

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John McGrane

recommends

E&W did a great job fabricating our quartz counters. The installers (Richard and Matt) were excellent craftsmen and were friendly and polite. We are very please with the work and our kitchen looks amazing! Thanks also to Paul for his help in the design process. Nice work! John M.

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Chris Davis

doesnt_recommend

EW is garbage. They choose to treat people poorly, be rude, condescending and nasty. Granite was installed June 13th. After they messed up the appointment 2x, the countertops came out ok, despite one totally crooked cut next to a wall, with huge globs of silicone caulk. After the install team left, we noticed a large gash about 6 inches long on the island. We had not fully moved in yet, and nothing was on the granite. We called and EW assured us this happens all the time; sometimes during transport, another piece of granite will scratch or damage another. No big deal. Ryan asks us to send him photos of the scratch which we do right away. After this point, Ryan disappeared off the earth. I was 90% sure he wasn't even a real person for several weeks. NEVER heard from him. Elizabeth promised a call back on Saturday June 18th, after almost a whole week of no response ghosting from Ryan. She did not call on the 18th. I then spoke to Paul who refused to put me on hold while he “checked into” why no one has contacted me back, and he then ghosted as well. On the AM of June 29th, I STILL have no time frame for this "very easy" fix. They tell me I just have to sit and wait all day. I called asking for a time and Elizabeth was beyond rude and condescending for no reason, stating that “not everyone is waiting for a time, only YOU are” I’m not too sure why I deserve to be treated that way when all I’m asking is for a simple fix for a problem they created. She then transferred me to Ryan, who was also rude and angrily tripping over his words stating “We'll get to you, we’re not going anywhere; this is just a simple fix” so I ask him, “Ryan if it’s so simple, why haven’t you gotten back to me since the beginning of the month when I first contacted you?” His aggressive and rude response was “because I have nothing to do with that”. Typical “it’s not my job” culture. I’m shocked to hear he is a “manager”. He has the worst customer service and management skills I’ve ever experienced. I suggest that y’all start working as a team to communicate instead of passing the blame, or you won't be in business another 40 years. Update, as of 4pm on June 29th, Elizabeth told me someone would be here “around 2:30pm” Waited from 11:30-4pm, spoke to the installer guys who said they already completed their last service call for the day, indicating that I was never even put on the schedule. This is an absolute disaster of a company. UPDATE: They could not fix the scratch when they finally showed on 6/30, and now need to replace the entire slab. "Easy fix" Ryan? Really? Still no updates and it is 7/13. Upper management should look really hard at their practices and who they have in the forefront of their company. They need serious training, or all new staff! If you’re still reading this, save yourself the trouble and pick literally ANY other granite people. I will continue telling this story & I will continue posting this review until they make this right. Update: 8/19- No Show. 8/20- NO SHOW!

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Joe Harvey

recommends

Perfect experience with E.W. Quick, affordable and great product. A+

Contact E.W Granite & Marble, LLC for a Free Estimate

Choose the Way That Works Best for You!

1547 New Britain Ave, Farmington, CT 06032