Division Nine

We rate the staff friendliness of Division Nine as Excellent. Our mystery shopper research revealed that the staff at Division Nine provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Division Nine’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Division Nine directly to better understand their approach to customer service.

We rate the staff expertise of Division Nine as Very Good. The staff member from Division Nine who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Division Nine may vary. We recommend contacting the company directly for more comprehensive information.

Division Nine is an emerging company, established in 2010. Our research showed that Division Nine began operating in 2010, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Division Nine directly to confirm the company’s age.

We note that Division Nine has a dedicated office. Our research revealed that Division Nine operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Division Nine directly to confirm the latest details.

We note that Division Nine has its own production facility. Our research revealed that Division Nine operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Division Nine directly to confirm the accuracy of this data.

We were unable to confirm whether Division Nine offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Division Nine provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Division Nine remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Division Nine directly for more information.

We rate the production time of Division Nine as Very Fast. Our mystery shopper research revealed that Division Nine quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Division Nine is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Division Nine during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Division Nine.

We rate the deposit level of Division Nine as Standard. Division Nine requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Division Nine may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Division Nine.

We did not receive quote preparation data from Division Nine. Unfortunately, Division Nine did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Division Nine remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Division Nine directly to clarify timelines and conditions.

We rate the price level of Division Nine as Average. Our mystery shopper evaluation found that Division Nine quoted a price of $78.2 per square foot for Calacatta Idilio quartz and $68.25 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6522 for Calacatta Idilio quartz and $5692 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Division Nine.