Diamond Granite

We rate the staff friendliness of Diamond Granite as Good. According to our mystery shopper research, the staff at Diamond Granite demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Diamond Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Diamond Granite directly to better understand their approach to customer service.

We rate the staff expertise of Diamond Granite as Good. The staff member from Diamond Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Diamond Granite may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of Diamond Granite. Unfortunately, as part of our mystery shopper research, we were unable to determine when Diamond Granite was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Diamond Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Diamond Granite directly for more accurate information.

We note that Diamond Granite has a dedicated office. Our research revealed that Diamond Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Diamond Granite directly to confirm the latest details.

We note that Diamond Granite has its own production facility. Our research revealed that Diamond Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Diamond Granite directly to confirm the accuracy of this data.

We were unable to confirm whether Diamond Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Diamond Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Diamond Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Diamond Granite directly for more information.

We rate the production time of Diamond Granite as Fast. According to our research, Diamond Granite quoted a project completion time of 3.9 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Diamond Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Diamond Granite.

We rate the deposit level of Diamond Granite as Very Low. Diamond Granite requested a deposit of 0% of the total project cost, which falls into the Very Low category. This is the lowest possible deposit level, providing clients with additional financial flexibility at the start of the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Diamond Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Diamond Granite.

We did not receive quote preparation data from Diamond Granite. Unfortunately, Diamond Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Diamond Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Diamond Granite directly to clarify timelines and conditions.

We did not receive pricing information from Diamond Granite. Unfortunately, Diamond Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Diamond Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Diamond Granite directly to obtain pricing details and further information.