Desert Stone Concepts

We rate the staff friendliness of Desert Stone Concepts as Very Good. During our research, the staff at Desert Stone Concepts demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Desert Stone Concepts’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Desert Stone Concepts directly to better understand their approach to customer service.

We rate the staff expertise of Desert Stone Concepts as Very Good. The staff member from Desert Stone Concepts who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Desert Stone Concepts may vary. We recommend contacting the company directly for more comprehensive information.

Desert Stone Concepts is an emerging company, established in 2011. Our research showed that Desert Stone Concepts began operating in 2011, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Desert Stone Concepts directly to confirm the company’s age.

We note that Desert Stone Concepts has a dedicated office. Our research revealed that Desert Stone Concepts operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Desert Stone Concepts directly to confirm the latest details.

We note that Desert Stone Concepts has its own production facility. Our research revealed that Desert Stone Concepts operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Desert Stone Concepts directly to confirm the accuracy of this data.

We were unable to confirm whether Desert Stone Concepts offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Desert Stone Concepts provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Desert Stone Concepts remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Desert Stone Concepts directly for more information.

We rate the production time of Desert Stone Concepts as Very Fast. Our mystery shopper research revealed that Desert Stone Concepts quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Desert Stone Concepts is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Desert Stone Concepts during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Desert Stone Concepts.

We rate the deposit level of Desert Stone Concepts as Standard. Desert Stone Concepts requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Desert Stone Concepts may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Desert Stone Concepts.

We rate the quote preparation speed of Desert Stone Concepts as Slow. Our mystery shopper research showed that Desert Stone Concepts took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Desert Stone Concepts in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Desert Stone Concepts.

We rate the price level of Desert Stone Concepts as Average. Our mystery shopper evaluation found that Desert Stone Concepts quoted a price of $70.48 per square foot for Calacatta Idilio quartz and $65.25 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $5878 for Calacatta Idilio quartz and $5442 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Desert Stone Concepts.