DELORENZO Marble & Stone Surfaces

We rate the staff friendliness of DELORENZO Marble & Stone Surfaces as Very Good. During our research, the staff at DELORENZO Marble & Stone Surfaces demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with DELORENZO Marble & Stone Surfaces’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting DELORENZO Marble & Stone Surfaces directly to better understand their approach to customer service.

We rate the staff expertise of DELORENZO Marble & Stone Surfaces as Excellent. The staff member from DELORENZO Marble & Stone Surfaces who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at DELORENZO Marble & Stone Surfaces may vary. We recommend contacting the company directly for more comprehensive information.

DELORENZO Marble & Stone Surfaces is a legacy company, established in 1980. According to our research, DELORENZO Marble & Stone Surfaces has been in business since 1980, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting DELORENZO Marble & Stone Surfaces directly to confirm the details.

We note that DELORENZO Marble & Stone Surfaces has a dedicated office. Our research revealed that DELORENZO Marble & Stone Surfaces operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting DELORENZO Marble & Stone Surfaces directly to confirm the latest details.

We note that DELORENZO Marble & Stone Surfaces has its own production facility. Our research revealed that DELORENZO Marble & Stone Surfaces operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting DELORENZO Marble & Stone Surfaces directly to confirm the accuracy of this data.

DELORENZO Marble & Stone Surfaces does not offer discounts for veterans. Based on our mystery shopper research, we found that DELORENZO Marble & Stone Surfaces does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting DELORENZO Marble & Stone Surfaces directly for confirmation.

We rate the production time of DELORENZO Marble & Stone Surfaces as Standard. During our research, DELORENZO Marble & Stone Surfaces quoted a standard project completion time of 22 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by DELORENZO Marble & Stone Surfaces during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with DELORENZO Marble & Stone Surfaces.

We rate the deposit level of DELORENZO Marble & Stone Surfaces as Standard. DELORENZO Marble & Stone Surfaces requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by DELORENZO Marble & Stone Surfaces may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from DELORENZO Marble & Stone Surfaces.

We rate the quote preparation speed of DELORENZO Marble & Stone Surfaces as Slow. Our mystery shopper research showed that DELORENZO Marble & Stone Surfaces took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with DELORENZO Marble & Stone Surfaces in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with DELORENZO Marble & Stone Surfaces.

We rate the price level of DELORENZO Marble & Stone Surfaces as Below Average. Based on our mystery shopper research, DELORENZO Marble & Stone Surfaces provided a quote of $130.23 per square foot for Calacatta Idilio quartz and $133.82 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $10861 for Calacatta Idilio quartz and $11161 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from DELORENZO Marble & Stone Surfaces.