Dark Star Marble & Granite

We rate the staff friendliness of Dark Star Marble & Granite as Excellent. Our mystery shopper research revealed that the staff at Dark Star Marble & Granite provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Dark Star Marble & Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Dark Star Marble & Granite directly to better understand their approach to customer service.

We rate the staff expertise of Dark Star Marble & Granite as Excellent. The staff member from Dark Star Marble & Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Dark Star Marble & Granite may vary. We recommend contacting the company directly for more comprehensive information.

Dark Star Marble & Granite is an experienced company, operating since 1999. Our research revealed that Dark Star Marble & Granite began operating in 1999, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Dark Star Marble & Granite directly.

We note that Dark Star Marble & Granite has a dedicated office. Our research revealed that Dark Star Marble & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Dark Star Marble & Granite directly to confirm the latest details.

We note that Dark Star Marble & Granite has its own production facility. Our research revealed that Dark Star Marble & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Dark Star Marble & Granite directly to confirm the accuracy of this data.

We were unable to confirm whether Dark Star Marble & Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Dark Star Marble & Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Dark Star Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Dark Star Marble & Granite directly for more information.

We rate the production time of Dark Star Marble & Granite as Very Fast. Our mystery shopper research revealed that Dark Star Marble & Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Dark Star Marble & Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Dark Star Marble & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Dark Star Marble & Granite.

We rate the deposit level of Dark Star Marble & Granite as Standard. Dark Star Marble & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Dark Star Marble & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Dark Star Marble & Granite.

We rate the quote preparation speed of Dark Star Marble & Granite as Average. According to our mystery shopper evaluation, Dark Star Marble & Granite provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Dark Star Marble & Granite.

We rate the price level of Dark Star Marble & Granite as Average. Our mystery shopper evaluation found that Dark Star Marble & Granite quoted a price of $86.73 per square foot for Calacatta Idilio quartz and $68 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7233 for Calacatta Idilio quartz and $5671 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Dark Star Marble & Granite.