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Anaheim, CA City Rating: We have identified this city as the primary city for this contractor.

Daltile Sales Service Center

since

Examples of works performed by Daltile Sales Service Center

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About Daltile Sales Service Center

6.56

total score

The main rating value calculated from more than 30 indicators.
Exact value: 6.564886 out of 100.

A market leader in the solid surfaces, tiles, marble and granite countertops, flooring, Daltile manufactures all of these items under its own brand name. Over 250 own shops, slab warehouses, countertop showrooms and design centers serve their clients. Additionally, independent stores carry their products as well. In contrast to the vast majority of their rivals, a great number of their countertops are proudly inspired, designed, and constructed in the United States. The company was established in Dallas in 1947, and their history is littered with significant events that led to their being the most successful countertop maker in the United States and one that is admired all over the globe.

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Mystery Shopper Report

0

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0 out of 5.
criteria: 10

Staff friendliness

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Staff Expertise

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Company Age

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No Data

Own Office

0

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Own Production

0

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Veterans Discount

0

No Data

Production time

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Deposit Level

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Quote Time

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Price Level

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Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of Daltile Sales Service Center

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

NFC mobile payments

Tile store

Building materials store

Flooring contractor

Flooring store

General contractor

Tile contractor

Reviews about Daltile Sales Service Center

All (11)

Google (8)

Facebook (3)

Source: icon-google Google
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iQ Tile, inc

Date: 2017-07-02 14:11:43

Good customer service, Very knowledgeable personnel,

Source: icon-google Google
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Sue Morris

Date: 2021-04-30 19:35:20

Great customer service!!

Source: icon-google Google
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RAY MARTINEZ

Date: 2019-08-23 16:18:10

CLEAN STORE WITH FREE SNACKS! 😎👍🏽

Source: icon-google Google
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shane rasmussen

Date: 2019-08-29 05:08:13

Very happy helpful salespeople.

Source: icon-google Google
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porfirio castillo

Date: 2019-08-25 05:03:10

Great staff!

Source: icon-google Google
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Javier Solis

Date: 2019-11-07 00:57:54

Excellent service, great products for professional installls.

Source: icon-google Google
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Levon coxum jr

Date: 2017-04-24 14:30:32

GREAT CUSTOMER SERVICE!!!

Source: icon-google Google
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Marcia DeCoster

Date: 2024-02-22 01:52:34

My tile contractor ordered my tile from daltile. Initially the invoice had the wrong color but I corrected that and it was passed onto Daltile. Unfortunately a mistake got made and the wrong tile was delivered, easy enough to happen. Daltile reached out the sales rep and realized it was their mistake and they owned it to the point of going to get the tile at one of there warehouses two hours away in order to make it right and keep my job on schedule. Much appreciated the ownership and follow through. Mistakes happen, it’s what you do next that makes a difference. I appreciate this level of customer service. Thank you Daltile of Salinas.

Source: icon-facebook Facebook
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Matt Whittiker

doesnt_recommend

Failure of a company, only thing they do is make mistakes. Toxic work environment.

Source: icon-facebook Facebook
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Jacob Noah

doesnt_recommend

Bill Hollis Is very rude to people who might disagree either way him on social media and has no reservations about randomly spreading insults around where anyone whod be reasonably pissed could look up where he works to show how much his bad behavior is associated with this business If I wanted someone who I could trust to not disrespect me I wouldn’t chose this store

Source: icon-facebook Facebook
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Sandi Harman

doesnt_recommend

I visited the Atlanta Daltile location in April and May and had distressing experiences both times. I was shopping for Taj Mahal Quartzite, and initially, two staff members were helpful, showing me available slabs. As I was examining two slabs, a man approached. An employee jokingly said, "I think this man wants these slabs if you don’t." The man responded sternly, “And I’m losing my patience.” I immediately felt intimidated and pressured to make a decision. To avoid further conflict, I quickly agreed to take the slabs and went into the office, worried about how the man might react if kept waiting. I was shocked to learn from employees that the man was “Joe, the President of Mohawk.” This experience is troubling on multiple levels. Mr. Semann's behavior created a hostile shopping environment. As someone in a position of authority, he should set a standard of professionalism and courtesy. Instead, his actions left me feeling disrespected and disappointed, overshadowing the excitement of my purchase. When I returned for a third slab for my backsplash, a woman in the office reluctantly assisted me. Despite my willingness to wait, she repeatedly mentioned that I should have made an appointment, as if trying to make me feel guilty. Daltile, the message is clear: you do not value my business. You were my go-to for stone and tile, but I will take my business elsewhere. Fortunately, Georgia Stone and Specialty Tile are happy to assist me.

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