Custom Touch Granite

We were unable to assess the staff friendliness of Custom Touch Granite. Unfortunately, we were unable to reach Custom Touch Granite during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, Custom Touch Granite remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Custom Touch Granite directly to gain a full understanding of their level of service.

We rate the staff expertise of Custom Touch Granite as Very Good. The staff member from Custom Touch Granite who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Custom Touch Granite may vary. We recommend contacting the company directly for more comprehensive information.

Custom Touch Granite is an established company, operating since 2005. According to our research, Custom Touch Granite has been in business since 2005, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Custom Touch Granite directly to confirm the accuracy of the details.

We note that Custom Touch Granite has a dedicated office. Our research revealed that Custom Touch Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Custom Touch Granite directly to confirm the latest details.

We note that Custom Touch Granite has its own production facility. Our research revealed that Custom Touch Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Custom Touch Granite directly to confirm the accuracy of this data.

We were unable to confirm whether Custom Touch Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Custom Touch Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Custom Touch Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Custom Touch Granite directly for more information.

We rate the production time of Custom Touch Granite as Very Fast. Our mystery shopper research revealed that Custom Touch Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Custom Touch Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Custom Touch Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Custom Touch Granite.

We rate the deposit level of Custom Touch Granite as Very High. Custom Touch Granite requested a deposit of 75% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with Custom Touch Granite the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Custom Touch Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Custom Touch Granite.

We did not receive quote preparation data from Custom Touch Granite. Unfortunately, Custom Touch Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Custom Touch Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Custom Touch Granite directly to clarify timelines and conditions.

We rate the price level of Custom Touch Granite as Average. Our mystery shopper evaluation found that Custom Touch Granite quoted a price of $88.03 per square foot for Calacatta Idilio quartz and $83.33 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7342 for Calacatta Idilio quartz and $6950 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Custom Touch Granite.