Custom Countertop, Inc.
since
Examples of works performed by Custom Countertop, Inc.
Get a free estimate:
About Custom Countertop, Inc.
total score
Exact value: 2.735382 out of 100.
Having been founded in 1983, the company has designed thousands of countertops for both private and commercial premises. It deals with a wide range of materials, including marble, quartz, and granite. High-quality designs, individual approaches, diverse techniques, and expertise are the main benefits of the brand. Custom Countertop also provides a full range of associated services, like delivery and installation. If you need a residential kitchen countertop, experienced employees will listen to your preferences and demands, design a draft, and develop an exclusive tabletop that will decorate your kitchen interior.
Customer Feedback Score
reviews: 36
YELP
reviews: n/a
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Price Level
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Custom Countertop, Inc. for a Free Estimate
4905 N 56th St, Lincoln, NE 68504
Additional benefits of Custom Countertop, Inc.
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Service guarantee
Credit cards
Debit cards
In store shopping
In store pickup
Delivery
Countertop store
Countertop contractor
Granite supplier
Marble supplier
Reviews about Custom Countertop, Inc.
All (8)
Google (8)
Jacob Wavada
Date: 2023-01-24 15:16:13
While the end product is very nice, the path to get there was extremely frustrating. My wife and I chose this place because my parents had worked with them in the past on their house. When we walked in to the building we did not feel welcomed. The lady at the front desk was not very friendly and made us feel like we shouldn't be there. We picked a slab and the man that helped us was extremely nice and friendly. We had a guy come out and measure but then heard nothing about an install date. I assumed that they would let us know and not blindly send someone out, but that is exactly what they did. Two guys showed up while I was on home for a lunch break and I was leaving so I couldn't stay while they did it. We called later that day and were told they would fit us in where they can. No apology for the whole incident which was frustrating. We also had another rude encounter with the receptionist who asked me if I forgot the date. That could have been a joke, maybe. . . but came off as condescending. The last bit of miscommunication involves the sink. We were not told that we had to have the plumbing undone beforehand. We found that out when we called them after they showed up unannounced. We were also told that they would be setting the sink and mounting it. They did not do that and when I asked one of the guys who installed it, I was told they didn't do that. Not a huge deal, but I was told try different things by two different people. They pretty much sums up the whole experience. Bad communication on their end made the process extremely frustrating and confusing. The end result is very nice and everyone we talked to was pleasant, besides the receptionist, but the whole operation felt unorganized and messy.
Read more
Lindsey Scheinost
Date: 2021-05-03 03:59:53
The sales people were nice, but I had cash and all of my measurements on me, ready to purchase and no one really took me seriously. I'd still suggest this local option over a box store but maybe you have to be better dressed or demanding than I was. Also, if you want to look without feeling rushed or pressured, this place was laid back.
Read more
Christopher Ely
Date: 2018-05-01 22:57:18
Helpful and knowledgeable staff. Worked with our schedule. Nice-looking selection.
Read more
Bailey Neville
Date: 2024-05-23 15:45:42
The team was very helpful and easy to work with. I received quotes quickly and accurately. Their team did an excellent job with the installation! The new countertops look great, and they even paid attention to my new paint color to pick a caulking color to match. They also did an excellent job cleaning up after themselves, I would not have even known they were there had there not been new countertops. I would highly recommend them!
Read more
Jaime Collen
Date: 2023-08-15 01:23:12
I was laughed at when I asked for a cash discount. I wasn’t taken seriously unless my husband was there. The guy who measured was great, friendly and personable. The installers were great too! Our island took two pieces. One piece had been so damp for so long it was brown, not white. They installed without letting us know. It’s still different colors after 2 yrs and I had to fight for the bogus $300 “discount.”
Read more
frank dickerson
Date: 2020-06-30 19:45:42
My wife purchased a remnant granite piece to place tops on two matching antique Clark's Spool Cabinets. They were great to work with and the granite was beautiful and cut to specifications. Wonderful sellers and staff. Worked with them several years ago on our old house with laminate surfaces in our bathrooms and they installed these professionally. They were great then and still are now. Would work with them in the future too when we remodel our kitchen and bathrooms in several years.
Read more
Steve Terhune
Date: 2024-06-20 21:10:04
The folks at Custom Countertop are always helpful, friendly, and great at what they do.
Read more
LaDonna VanArsdall
Date: 2024-02-02 16:01:37
A year ago I modeled my kitchen. They did great. This year I got a new house and they did my new countertops again wonderful work. Beautiful countertops Thank you 😊
Read more
Contact Custom Countertop, Inc. for a Free Estimate
Choose the Way That Works Best for You!
4905 N 56th St, Lincoln, NE 68504