Cruz Flooring

We rate the staff friendliness of Cruz Flooring as Excellent. Our mystery shopper research revealed that the staff at Cruz Flooring provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Cruz Flooring’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Cruz Flooring directly to better understand their approach to customer service.

We rate the staff expertise of Cruz Flooring as Good. The staff member from Cruz Flooring who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Cruz Flooring may vary. We recommend contacting the company directly for more comprehensive information.

Cruz Flooring is an established company, operating since 2004. According to our research, Cruz Flooring has been in business since 2004, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Cruz Flooring directly to confirm the accuracy of the details.

We note that Cruz Flooring has a dedicated office. Our research revealed that Cruz Flooring operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Cruz Flooring directly to confirm the latest details.

We note that Cruz Flooring has its own production facility. Our research revealed that Cruz Flooring operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Cruz Flooring directly to confirm the accuracy of this data.

We were unable to confirm whether Cruz Flooring offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Cruz Flooring provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Cruz Flooring remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Cruz Flooring directly for more information.

We rate the production time of Cruz Flooring as Very Fast. Our mystery shopper research revealed that Cruz Flooring quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Cruz Flooring is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Cruz Flooring during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Cruz Flooring.

We rate the deposit level of Cruz Flooring as Standard. Cruz Flooring requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Cruz Flooring may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Cruz Flooring.

We did not receive quote preparation data from Cruz Flooring. Unfortunately, Cruz Flooring did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Cruz Flooring remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Cruz Flooring directly to clarify timelines and conditions.

We did not receive pricing information from Cruz Flooring. Unfortunately, Cruz Flooring did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Cruz Flooring, which is recognized in our rankings for other parameters. We recommend reaching out to Cruz Flooring directly to obtain pricing details and further information.