Countertops of Syracuse

We were unable to assess the staff friendliness of Countertops of Syracuse. Unfortunately, we were unable to reach Countertops of Syracuse during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, Countertops of Syracuse remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Countertops of Syracuse directly to gain a full understanding of their level of service.

We rate the staff expertise of Countertops of Syracuse as Good. The staff member from Countertops of Syracuse who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Countertops of Syracuse may vary. We recommend contacting the company directly for more comprehensive information.

Countertops of Syracuse is a legacy company, established in 1985. According to our research, Countertops of Syracuse has been in business since 1985, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Countertops of Syracuse directly to confirm the details.

We note that Countertops of Syracuse has a dedicated office. Our research revealed that Countertops of Syracuse operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Countertops of Syracuse directly to confirm the latest details.

We note that Countertops of Syracuse has its own production facility. Our research revealed that Countertops of Syracuse operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Countertops of Syracuse directly to confirm the accuracy of this data.

Countertops of Syracuse offers discounts for veterans. Our research revealed that Countertops of Syracuse provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Countertops of Syracuse directly to confirm the accuracy of this data.

We rate the production time of Countertops of Syracuse as Very Slow. Our research revealed that Countertops of Syracuse quoted a project completion time of 0.6 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Countertops of Syracuse before starting a project. Important: Our evaluation is based on information provided by Countertops of Syracuse during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Countertops of Syracuse.

We rate the deposit level of Countertops of Syracuse as Standard. Countertops of Syracuse requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Countertops of Syracuse may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Countertops of Syracuse.

We rate the quote preparation speed of Countertops of Syracuse as Slow. Our mystery shopper research showed that Countertops of Syracuse took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Countertops of Syracuse in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Countertops of Syracuse.

We rate the price level of Countertops of Syracuse as Average. Our mystery shopper evaluation found that Countertops of Syracuse quoted a price of $96.25 per square foot for Calacatta Idilio quartz and $96.25 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $8027 for Calacatta Idilio quartz and $8027 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Countertops of Syracuse.