Countertops NYC

We rate the staff friendliness of Countertops NYC as Very Good. During our research, the staff at Countertops NYC demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Countertops NYC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Countertops NYC directly to better understand their approach to customer service.

We rate the staff expertise of Countertops NYC as Excellent. The staff member from Countertops NYC who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Countertops NYC may vary. We recommend contacting the company directly for more comprehensive information.

Countertops NYC is an experienced company, operating since 2001. Our research revealed that Countertops NYC began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Countertops NYC directly.

We note that Countertops NYC has a dedicated office. Our research revealed that Countertops NYC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Countertops NYC directly to confirm the latest details.

We note that Countertops NYC has its own production facility. Our research revealed that Countertops NYC operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Countertops NYC directly to confirm the accuracy of this data.

Countertops NYC offers discounts for veterans. Our research revealed that Countertops NYC provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Countertops NYC directly to confirm the accuracy of this data.

We rate the production time of Countertops NYC as Very Fast. Our mystery shopper research revealed that Countertops NYC quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Countertops NYC is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Countertops NYC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Countertops NYC.

We rate the deposit level of Countertops NYC as Standard. Countertops NYC requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Countertops NYC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Countertops NYC.

We rate the quote preparation speed of Countertops NYC as Very Fast. Our mystery shopper research revealed that Countertops NYC prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Countertops NYC is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Countertops NYC.

We rate the price level of Countertops NYC as Average. Our mystery shopper evaluation found that Countertops NYC quoted a price of $84.59 per square foot for Calacatta Idilio quartz and $77.63 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7055 for Calacatta Idilio quartz and $6474 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Countertops NYC.