Countertops & More

We rate the staff friendliness of Countertops & More as Excellent. Our mystery shopper research revealed that the staff at Countertops & More provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Countertops & More’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Countertops & More directly to better understand their approach to customer service.

We rate the staff expertise of Countertops & More as Good. The staff member from Countertops & More who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Countertops & More may vary. We recommend contacting the company directly for more comprehensive information.

Countertops & More is an experienced company, operating since 2001. Our research revealed that Countertops & More began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Countertops & More directly.

We note that Countertops & More has a dedicated office. Our research revealed that Countertops & More operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Countertops & More directly to confirm the latest details.

We note that Countertops & More has its own production facility. Our research revealed that Countertops & More operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Countertops & More directly to confirm the accuracy of this data.

Countertops & More offers discounts for veterans. Our research revealed that Countertops & More provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Countertops & More directly to confirm the accuracy of this data.

We rate the production time of Countertops & More as Very Fast. Our mystery shopper research revealed that Countertops & More quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Countertops & More is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Countertops & More during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Countertops & More.

We rate the deposit level of Countertops & More as Standard. Countertops & More requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Countertops & More may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Countertops & More.

We did not receive quote preparation data from Countertops & More. Unfortunately, Countertops & More did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Countertops & More remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Countertops & More directly to clarify timelines and conditions.

We did not receive pricing information from Countertops & More. Unfortunately, Countertops & More did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Countertops & More, which is recognized in our rankings for other parameters. We recommend reaching out to Countertops & More directly to obtain pricing details and further information.