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Durham, NC City Rating: We have identified this city as the primary city for this contractor.

Countertops By Mogastone

since 2001

Examples of works performed by Countertops By Mogastone

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About Countertops By Mogastone

71.92

total score

The main rating value calculated from more than 30 indicators.
Exact value: 71.918608 out of 100.

Founded over 20 years ago, Countertops By Mogastone is a family business that provides a full range of quality countertop services to the people of Durham and the surrounding area. Customers looking for a reliable countertop installation service near home can visit the company's showroom. Professional consultants will help to choose the material according to texture, quality and color. A wide selection of stone slabs is supplied by reliable domestic and foreign manufacturers. Tabletops are fabricated on the latest equipment using modern computer technologies and preliminary digital visualizations.

More info

Mystery Shopper Report

4.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.066683 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

4.2

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

3

Standard

Quote Time

0.8

Very Slow

Price Level

3.9

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Countertops By Mogastone for a Free Estimate

7979 Chapel Hill Rd, Cary, NC 27513

Additional benefits of Countertops By Mogastone

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Gender-neutral restroom

Credit cards

Debit cards

Free parking lot

On-site parking

NFC mobile payments

In store shopping

Delivery

Countertop Installation

Countertop store

Kitchen remodeler

Marble supplier

Stone cutter

Stone supplier

Reviews about Countertops By Mogastone

All (14)

Google (14)

Source: icon-google Google
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Cheryl Jackson

Date: 2021-04-07 16:14:31

In the fall of 2020 we chose Mogastone to fabricate and install Snowfall granite countertops for our three bathrooms, and we were extremely pleased with their work . We knew about Mogastone because they had fabricated and installed our Black Galaxy granite kitchen countertops in December 2010. Anca and Lumi were wonderful to work with and were always responsive and helpful when we had questions. They were knowledgeable and honest about which materials would be appropriate for our countertop application. I would highly recommend Mogastone to anyone who wants to work with knowledgeable people who do good work and are responsive to their customers.

Source: icon-google Google
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armando garr

Date: 2024-06-17 20:08:12

Recently replaced 2 bathroom countertops. We visited several places, but Mogastone had a better supply, employees are willing to spend the needed time to make a good selection and their pricing is easy to understand. We also liked that we could informally visit their yard any time without restrictions or going through a sales pitch every time. Overall service and installation was great.

Source: icon-google Google
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R Okagawa

Date: 2024-11-22 18:34:23

Very good. Used for bathroom and kitchen. Helped with choices of marble. On time, used precise laser measurements, courteous, neat and tidy. Crew very good and made sure to go over all questions during install and reviewed job at end. Certainly would use again. My contractor said that they are the best and he was right.

Source: icon-google Google
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John Booker

Date: 2024-11-18 16:36:15

We highly recommend Mogastone. They did our kitchen countertops and the end result is excellent. The folks at the office were very patient with us, provided clear options/pricing and answered all of our questions. The guy that took the final measurements also helped us understand a nuance we would have with our re-do. His suggested fix worked out perfectly. The install crew was punctual and professional. They protected the floors, removed the existing stone and installed the counters. We are extremely happy with the end result and would use Mogastone again!

Source: icon-google Google
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Kelly Palmer

Date: 2024-11-20 13:33:45

We have only had our quartz countertops for just over a week and every day we are so pleased and complimentary of the end result! From the first interaction at the showroom, to picking the quartz we wanted, to measurement, to installation, the process was flawless. We are so happy with the finished product! When our kitchen was measured, we were given great ideas that we chose to implement (no pressure about the ideas either but they were all great and added so much to our project!). We couldn't be more pleased and are very happy to provide this review and high recommendation! You get what you pay for, and our project is proof of that! Thank you Mogastone!

Source: icon-google Google
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Emy Hanson

Date: 2024-04-05 22:20:19

We are beyond pleased with our gorgeous new countertops by Mogastone! The excellent customer service and quality of workmanship exceeded our expectations in every way. We cannot recommend Mogastone enough for your next project!!

Source: icon-google Google
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Eugene Oddone

Date: 2023-11-10 21:12:53

Fantastic company. We have done two outdoor projects with Mogastone, and loved both. Anca help us with granite choices for our table and cabinet. They are both stunning. The entire team from design to install is exceptionally professional. They gave us good advice, and delivered on time!

Source: icon-google Google
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Erica Clark

Date: 2024-10-06 22:21:42

Our experience with Mogastone was amazing! I am not an “easy” customer, but they were incredibly patient, helpful, and we LOVE our new counters and backsplash! We visited the showroom many times, and each time the staff allowed us to take our time, and were attentive to our questions. They were knowledgeable, provided opinions and great suggestions (I.e. having the marble honesty soften the look!), and talked us through pros and cons of marble vs quartzite, etc. The feeling that they wanted us to have the right product to fit our needs and budget was very much appreciated! Our island is 128”, so we needed a large slab, and they ultimately helped us find the perfect marble for us and our home. The measuring process was easy and efficient, and resulting pricing was clear - no hidden costs or surprises! Having the ability to approve which way the marble was installed was great for us to ensure it fit our vision. The delivery/install was amazing - our large island slab was a beast to lift… The team clearly had done it a million times before, and executed perfectly. They were careful to ensure the backsplash fit perfectly around the cabinets, and worked efficiently. We couldn’t be more happy with our unique and beautiful marble. It is truly the most amazing artwork in our house!

Source: icon-google Google
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Seán Tiernan

Date: 2023-08-23 14:06:21

Mogastone did great work. They worked with me to prepare the tops with some atypical rebates/cutouts in them for some special popup electrical outlets. They welcomed me into thier shop to work together and get the rebate correct a few days before install. Very tidy install work. Their install team we very professional and worked hard over one long day. Their preparation of seams between slabs is just amazing, almost invisible. I recommend them highly.

Source: icon-google Google
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Debbie Wrenn

Date: 2025-01-16 16:01:10

I have been using mogastone for 25+ years-to me there is no better granite/stone company to use! They are knowledgeable, professional and timely. Would highly recommend Mogastone to anyone!

Source: icon-google Google
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Larry Adair

Date: 2024-04-24 01:24:45

When I visited 6 months ago, Nick had a nice slab of the style of granite we wanted, with their proprietary sealant that he said does not need resealing; they would do some, but not all, of the coordination of the plumbing. The price was slightly higher than the competition. I was put off only by the fact there was no response to one simple follow-up question about their estimate I received by email. Recently, we visited again, and were immediately handed off to another family member. They did not have in stock the granite type we wanted; we did not sense they cared about getting it, either. Seemed to deny they ever had it. The sealant was every 4-5 years only, nothing else available, we were told. Nothing about accommodating edge types and corners as with Nick, either. With the plumbing, "you are on your own." We did not select Mogastone so I can only observe based on our interactions and other customer testimonials that they do seem to do good work, and have some good proprietary processes. But they tend to be more expensive, and are prone to "systematizing" a sales process, rather than working with a customer to get his needs met. The inflexible, disconnected sales experience and indifference toward small(?) projects is off-putting; giving an impression they do not want the business. Okay, you lose.

Source: icon-google Google
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Stephen Stone

Date: 2025-01-05 02:54:32

I am not a client of Mogastone, but I have been working in their shop for the past month. Mogastone does an exceptional job of blending modern technology with handcrafted precision. They use advanced scanning techniques combined with state-of-the-art CNC machinery to create precise, artistic pieces, which are then finished with hand-polished craftsmanship. I plan to use Mogastone for any future countertop work I need.

Source: icon-google Google
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Bernie Adkins

Date: 2024-06-25 21:07:33

Moga Stone provided a Grade 6 Quartz countertop for my kitchen renovation at the beach. I am very pleased with the work that they did and the timeliness of their work. I would not hesitate to use them again with a future countertop job.

Source: icon-google Google
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Charlotte Todd

Date: 2024-05-01 16:07:56

The folks at Mogastone were absolutely wonderful! They were so helpful with information that allowed us to make great stone choices for our countertops. Also the installation went very smoothly and quickly. They cleaned everything up well and it looks lovely. I highly recommend Mogastone!

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7979 Chapel Hill Rd, Cary, NC 27513