Carpet Exchange

Source: Google

Brian Gloster

Date: 2024-05-31 13:56:51

We had a great experience working with Jason and the crew from Carpet Exchange! Jason was extremely helpful and knowledgeable and help direct us to the right product. The installation went smoothly and the crew was great. We would definitely use them again!

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Source: Google

Nancy Hanvey

Date: 2024-06-08 01:36:08

If there was a star higher than you have listed Jason is way up on those stars. . He has been the best ever to do business with , kind ,considerate and most interested in all your concerns. He has been there to follow through on all he does , a perfect sale man , never with any pressure given. I highly recommend him for any floor coverings you may need and more. You definitely need Jason to be the one who you deal with as well as Mark who also is another greatest worker who is so nice as well in their store. Super , pleasant people for sure that I ever have dealt with, big KUDOS to the both of them

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Source: Google

Kelly Holowicki

Date: 2024-01-21 23:24:52

An Amazing eye for detail! I had an extremely hard install that was a 10 out of 10. Jason Homer the manager organized this project for me and it could not have gone smoother. The stairs looks like a magazine cover and I'm in love with this new carpet. This is the second time I have worked with Jason and he is wonderful!! Highly recommend.

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Source: Google

David Lupinacci

Date: 2024-01-30 15:36:04

Really wonderful experience buying carpet here. The staff, especially our go to guy Robert S., we're very friendly, applied absolutely no pressure to purchase and went the extra mile to find us every discount they could resulting in a great purchase. The installers were great! They helped us move things when they didn't have to do so and the carpet installation went exactly as planned and it looks great. Very satisfied and would recommend this store and these people to anyone looking for new carpet.

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Source: Google

Alpesh Patel

Date: 2024-06-21 22:23:35

recently had the pleasure of working with Jason Homer for a carpet installation in my home, and I couldn’t be happier with the results. From start to finish, the entire experience was exceptional. First, the initial consultation was thorough and informative. Jason took the time to understand my needs, preferences, and budget, providing a range of options that perfectly suited my requirements. They were patient and knowledgeable, answering all my questions and offering valuable advice. On the day of installation, the team arrived on time and ready to work. They were professional, courteous, and respectful of my home. The attention to detail was impressive; they ensured every seam and edge was perfectly aligned and even took the time to clean up thoroughly after the job was done. The quality of the workmanship is outstanding. The carpet looks and feels amazing, transforming the entire room. It’s clear that Luciano takes great pride in their work and strives for excellence in every project.

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Source: Google

Laura Rudrakshi

Date: 2024-04-17 17:58:14

When looking for carpet, we visited many places to get a look and feel for what type of carpet to get for our basement. My sister then told us about Carpet Exchange on Wadsworth Pkwy and from the minute we walked through the doors to installation, we had the best experience. Our Sales Consultant, Jason was extremely friendly, professional, knowledgeable and gave us a break down of the material used for several carpet options we were interested in. He also provided his opinion on the best feel and finish for basement carpet. We were very impressed with his wealth of knowledge and thankful he took the time to explain the materials, warranties, pricing and the installation process. Our installer, Jesus was very friendly, professional and the installation came out better than we expected. We appreciate the professionalism and knowledge provided by Carpet Exchange as the other places did not come close to the experience we had. We highly recommend Carpet Exchange on Wadsworth Pkwy in Colorado. Thank you!!!

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Source: Google

Tammy Garner

Date: 2024-05-10 00:32:36

We LOVED our experience w/Carpet Exchange-Westminster!! Larry was so helpful and patient with our decision-making process while we worked in the showroom. Then, our carpet laying team of CJ, Carlos & Adela could not have done a better job! They were top notch: careful in our home, kind, reassuring and complimented our home and our carpet choice. We loved the entire process and thank you all for the experience!

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Source: Google

jacob saunders

Date: 2024-02-22 19:35:37

Jason H was great to deal with. He explained everything from having pets where we’re installing it how much traffic area it was and what the quality difference would mean in all of these places in my house. He set the carpet on pads so we could walk on them barefoot and wish shoes. I won’t go anywhere else to get carpet or flooring. The installers were great as well did not scratch any of the new paint And was very courteous and cleaned everything when they were done.

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Source: Facebook

Craig Williams

On time, on schedule, quality work.

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Source: Facebook

Rachel Bartels

I am writing because I had a very interesting experience in your stores this last week. I went in looking to purchase 2 large area rugs and rug pads. Bridget Wiley from your Arvada store was very helpful in getting me the rugs I wanted. Her store had the 5x8 rug and 2 rug pads I needed. However, she was out of the 8x11 that I also needed. I was sent to the Thornton store to pick it up the next day. Bridget had called ahead and spoken to Barbara and was assured that the 8x11 rug was pulled and ready to be picked up. Upon arriving, I was told by Kim Reiter that the Thornton store knew nothing of my rug or that I was coming. She said the "rug guy" was busy and I'd have to wait. Kim made no attempts to go look for my rug or see if it was in the store. Instead, she sat and ate and worked on her calculator. After 1 HOUR I was told that they couldn't find the rug (this after another sales associate eventually helped me) and that I should look on the floor and see if the rug was there. As I was making my way to the rugs, I was stepped on and pushed by Kim (I am 7 months pregnant) and barely apologized to. I couldn't find my rug and was made to wait another 20 minutes before they said they had found my rug. Once home I found out that the rug was the wrong one. After calling the Thornton store again, they said they couldn't help me because they knew nothing about where the rugs were and I'd have to wait until Monday. Monday, Thomas from the Thornton store said they were out of my rug and I'd have to wait until Tuesday. Eventually, on Tuesday I was contacted by Bridget from the Arvada store, and finally got my rug. I feel that the way I was treated and the run around that I got was completely disrespectful and uncalled for. I spent over $800 on rugs and was treated like dirt. I am appalled by how your Thornton, Colorado store treated me and will NEVER return there and will make sure any friends and family stay away as well. I am disappointed by the unprofessional attitude and behavior of some of your employees. I hope that you will provide some training for them so they know how to treat future customers.

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