Carol's Carpet, Inc.

We rate the staff friendliness of Carol's Carpet, Inc. as Excellent. Our mystery shopper research revealed that the staff at Carol's Carpet, Inc. provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Carol's Carpet, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Carol's Carpet, Inc. directly to better understand their approach to customer service.

We rate the staff expertise of Carol's Carpet, Inc. as Good. The staff member from Carol's Carpet, Inc. who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Carol's Carpet, Inc. may vary. We recommend contacting the company directly for more comprehensive information.

Carol's Carpet, Inc. is a legacy company, established in 1987. According to our research, Carol's Carpet, Inc. has been in business since 1987, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Carol's Carpet, Inc. directly to confirm the details.

We note that Carol's Carpet, Inc. has a dedicated office. Our research revealed that Carol's Carpet, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Carol's Carpet, Inc. directly to confirm the latest details.

We were unable to confirm whether Carol's Carpet, Inc. has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Carol's Carpet, Inc. operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Carol's Carpet, Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Carol's Carpet, Inc. directly for more information.

Carol's Carpet, Inc. offers discounts for veterans. Our research revealed that Carol's Carpet, Inc. provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Carol's Carpet, Inc. directly to confirm the accuracy of this data.

We rate the production time of Carol's Carpet, Inc. as Very Fast. Our mystery shopper research revealed that Carol's Carpet, Inc. quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Carol's Carpet, Inc. is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Carol's Carpet, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Carol's Carpet, Inc..

We rate the deposit level of Carol's Carpet, Inc. as Standard. Carol's Carpet, Inc. requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Carol's Carpet, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Carol's Carpet, Inc..

We did not receive quote preparation data from Carol's Carpet, Inc.. Unfortunately, Carol's Carpet, Inc. did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Carol's Carpet, Inc. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Carol's Carpet, Inc. directly to clarify timelines and conditions.

We rate the price level of Carol's Carpet, Inc. as Above Average. According to our mystery shopper research, Carol's Carpet, Inc. quoted a price of $82.73 per square foot for Calacatta Idilio quartz and $0 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $6900 for Calacatta Idilio quartz and $ for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Carol's Carpet, Inc..