Carolina Granite

We rate the staff friendliness of Carolina Granite as Excellent. Our mystery shopper research revealed that the staff at Carolina Granite provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Carolina Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Carolina Granite directly to better understand their approach to customer service.

We rate the staff expertise of Carolina Granite as Excellent. The staff member from Carolina Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Carolina Granite may vary. We recommend contacting the company directly for more comprehensive information.

Carolina Granite is an experienced company, operating since 2000. Our research revealed that Carolina Granite began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Carolina Granite directly.

We note that Carolina Granite has a dedicated office. Our research revealed that Carolina Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Carolina Granite directly to confirm the latest details.

We note that Carolina Granite has its own production facility. Our research revealed that Carolina Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Carolina Granite directly to confirm the accuracy of this data.

Carolina Granite offers discounts for veterans. Our research revealed that Carolina Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Carolina Granite directly to confirm the accuracy of this data.

We rate the production time of Carolina Granite as Very Fast. Our mystery shopper research revealed that Carolina Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Carolina Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Carolina Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Carolina Granite.

We rate the deposit level of Carolina Granite as High. Our research found that Carolina Granite requires a deposit of 65% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Carolina Granite. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Carolina Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Carolina Granite.

We rate the quote preparation speed of Carolina Granite as Slow. Our mystery shopper research showed that Carolina Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Carolina Granite in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Carolina Granite.

We rate the price level of Carolina Granite as Above Average. According to our mystery shopper research, Carolina Granite quoted a price of $89.87 per square foot for Calacatta Idilio quartz and $89.87 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $7495 for Calacatta Idilio quartz and $7495 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Carolina Granite.