Carolina Custom Surfaces
since 1995
Examples of works performed by Carolina Custom Surfaces
Get a free estimate:
About Carolina Custom Surfaces
total score
Exact value: 26.331322 out of 100.
Customers looking for quality and affordable installation of bathroom and residential kitchen countertops or countertops in office meeting rooms can pay attention to Carolina Custom Surfaces’ many years of experience in the field. This large company provides services for the manufacture of countertops with the involvement of reliable contractors and in a short time, meeting strict deadlines. The company's showroom in Greensboro has a vast range of slabs made of natural stone and artificial marble, as well as a variety of other kitchen and bathroom products that are priced to fit any budget.
Customer Feedback Score
reviews: 90
YELP
reviews: 3
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Price Level
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Carolina Custom Surfaces for a Free Estimate
100 Landmark Dr, Greensboro, NC 27409
Additional benefits of Carolina Custom Surfaces
Small business
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
In store shopping
Delivery
Kitchen & Bath
Countertop Installation
Countertop store
Granite supplier
Remodeler
Reviews about Carolina Custom Surfaces
All (14)
Google (8)
Facebook (6)
Laura Linder
Date: 2017-04-20 15:04:56
Carolina Custom Surfaces helped me find the perfect quartz countertop and at a reasonable price! The staff was helpful and knowledgeable, and the installation folks did an amazing job. I recommend them for all your counter needs. (Ignore the negative comments. Trust me; you'll be happy you did.)
Read more
Mandy Smith
Date: 2019-07-25 13:08:36
My Mom had this wonderful company do her granite tops. They were on time, courteous, and cleaned up before leaving. Our salesperson Jerry was very patient, as Mom is in her 90's, and he took the time to explain everything to her. Everyone there was so helpful thru this project!!!! This is still a work in process but these tops have made this old house come to life!
Read more
Amy Chapman
Date: 2023-09-24 23:43:06
Kitchen sink just fell into the cabinet with no warning! Turns out nothing was holding it but glue! Also realized the disposal was also not properly connected!!
Read more
ruthie harriman
Date: 2020-06-03 14:26:04
We have used Carolina Custom Surfaces for three different projects over the last 4 years. Sales staff is very helpful, the products are high quality and competitively priced, and installation is professional. Attached is a photo of the most recent project, a kitchen remodel.
Read more
Fernando M
Date: 2024-06-08 13:45:04
Our experience was mixed. Nathan was professional answered all of our questions and was prompt with responses and quotes. The installation process was smooth and prompt We had a long scratch/scuff on the counter after installation and we called them right away and someone was sent out to take pictures and or buff it. They weren’t comfortable polishing out the damage because of the material and said someone would be in contact. This is where the mixed part come in. They didn’t call me back and a week later I finally reached out to them, it was damage they couldn’t guarantee would buff out so replacing the section was what we decided on because they still had the same batch of material in stock so color wouldn’t be an issue. Another week later I called them back, they said they were waiting on approval from the manufacturer, and should reach out soon. A few days later I was told the warranty claim was approved and someone would reach out to schedule, I again confirmed color wouldn’t be an issue because they still had the same stock. I was called later and told they would get me on the schedule later that week and I could expect a call by the end of the week. I waited until the next week and started calling pretty much every other day, every time I called the scheduling person was out or would call me back. I left several messages and talked to several people over the next couple of weeks with no success. I finally got a call and was told they no longer had the stock of our countertop so they would be replacing the entire kitchen. This would leave us responsible for plumbing again and removing and reinstalling the appliance garage that was on one section of counter. Costing several days of labor on my part. We finally opted to have someone come out and buff the damage even though they couldn’t guarantee results. It’s frustrating that if they had just done this quickly to begin with we wouldn’t have had to settle it took over a month and a half to get this somewhat resolved. That delay caused the results to be less than expected. Overall it turned out fine and the damage won’t be noticed by anyone not looking for it.
Read more
Kevin Walton
Date: 2024-02-15 20:28:04
Highly recommended company!! I have been using Carolina custom surfaces for years for all my granite needs. They always show up as scheduled with a good attitude, impeccable workmanship and they stand behind there product! Most of all the customer service was excellent! Truly pleasant to work with. Thanks Cierra!
Read more
Jordan Beam
Date: 2020-05-17 16:40:31
Service was great from the sales team, to the installers and office staff. Sales manager worked for an hour with us to find something we liked and from whole installation process was easy, well communicated, and on time. We'll do business with them again if I ever attempt another remodel.
Read more
Susan Westbrook
Date: 2024-05-03 18:58:30
We have used your services a couple of times in the past so it was a no brainer to reach out to you again. Very pleased from the beginning with Cole , and Rich who made up the template and to the installers. Would highly recommend. Mark Westbrook
Read more
Lisa Ingram
We would like to say thank you to Jerry for helping us with picking out all our countertop and working with us through every step. Thank you Mandy for helping to get us scheduled . We would like to also thank the gentlemen that came to our home and did all the measurements and giving us great recommendations on back splash and edging. It has been such a great experience to work with a business that is so professional!!! We highly recommend Carolina Custom Surfaces!!! You are blessed to have such great employees. Thanks again everyone! Lisa and Doug Ingram
Read more
Susan Cummings
This is the second time I've used Carolina Custom Surfaces. I previously installed quartz in my bathrooms and now new quartz countertops in my kitchen. I appreciate the large number of brands and colors available to choose from. The wait for installation was short and the installation process was quick and easy. I would definitely use them again and would not hesitate to recommend them to others.
Read more
Marsha Stamper Johnson
Great service, clean install!
Read more
Rebecca Baltzer
Shout out to Carolina Custom. We at Hope Properties have been working with Keith Nutt at Carolina Custom for years. I highly recommend this company and they have excellent service. 100 % happy.
Read more
Brooke May
Work was done in a very timely manner and very professionally done! Could not be happier with their work! Highly recommended!
Read more
Cynthia C Fox
We had a wonderful experience with Carolina Custom Surfaces. Our appointment with salesman Jerry went smoothly; he showed us an enormous selection of materials. The showroom and warehouse were clean and well organized. The person who measured was precise and had the latest technology. The installers were great. We have beautiful new quartz countertops at a reasonable price!
Read more
Contact Carolina Custom Surfaces for a Free Estimate
Choose the Way That Works Best for You!
100 Landmark Dr, Greensboro, NC 27409