Capital Stone

We rate the staff friendliness of Capital Stone as Excellent. Our mystery shopper research revealed that the staff at Capital Stone provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Capital Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Capital Stone directly to better understand their approach to customer service.

We rate the staff expertise of Capital Stone as Excellent. The staff member from Capital Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Capital Stone may vary. We recommend contacting the company directly for more comprehensive information.

Capital Stone is a legacy company, established in 1985. According to our research, Capital Stone has been in business since 1985, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Capital Stone directly to confirm the details.

We note that Capital Stone has a dedicated office. Our research revealed that Capital Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Capital Stone directly to confirm the latest details.

We note that Capital Stone has its own production facility. Our research revealed that Capital Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Capital Stone directly to confirm the accuracy of this data.

We were unable to confirm whether Capital Stone offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Capital Stone provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Capital Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Capital Stone directly for more information.

We rate the production time of Capital Stone as Very Fast. Our mystery shopper research revealed that Capital Stone quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Capital Stone is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Capital Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Capital Stone.

We rate the deposit level of Capital Stone as Standard. Capital Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Capital Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Capital Stone.

We rate the quote preparation speed of Capital Stone as Very Fast. Our mystery shopper research revealed that Capital Stone prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Capital Stone is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Capital Stone.

We rate the price level of Capital Stone as Average. Our mystery shopper evaluation found that Capital Stone quoted a price of $98.84 per square foot for Calacatta Idilio quartz and $86.45 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $8243 for Calacatta Idilio quartz and $7210 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Capital Stone.