Blue Sky Countertops

Source: Google

M A

Date: 2023-11-03 18:43:38

This is in collaboration with Blue Sky and Lowes To begin, I want to clarify that this is our first experience with a kitchen remodel, and, quite frankly, we hope it's the last. If I could rate this experience zero stars, I absolutely would. Where do I even start? Our first mistake was walking into the store. We had been on the hunt for new countertops for quite some time. Initially, I was hesitant to go to a big-box store for countertops, but after a year of searching, we finally found what we liked at Lowes and made the purchase in June. We asked when they would be installed, and the lady told us 7-14 days. Perfect, we thought, as we had family coming over to help with our backsplash during the week of the 4th of July. Well, when did our countertops arrive? At the end of July/ beginning of August. So, installing backsplash was an expense we weren't planning for suddenly fell into our laps. Thanks, Lowes. When I ask for them to compensate me this the response I get, "we'll see if there's anything we can do". I understand that supply issues can occur, but Lowes should have been more diligent in confirming this before giving customers a 7-14 day estimate. Once our countertops were finally installed, we noticed two lines running through the quartz. When we reached out to Lowes, the customer service experience was far from satisfactory. Blue Sky, the contractor responsible for the installation, came to take pictures and submitted a claim. Our countertops were eventually reinstalled at the very end of October. To our dismay, the corners were still in poor condition - a terrible job. They attempted to fix it at our house but eventually had to take the countertop back to the shop to get it done correctly. They returned on November 1st to take the countertops back to the shop for corrections. They redelivered the countertop on November 2nd, but the corners were still off. Kyle, an employee of Blue Sky, defended their work, claiming he had witnessed the machine doing it. However, being present does not guarantee a job done right. Throughout this ordeal, I have tried to remain calm, but it's evident that Blue Sky prioritizes quantity over quality. They should have caught the issues with the lines in the first slab and the shoddy workmanship the second time. Instead, it seems like they are simply hoping the client will accept subpar work. Moreover, after the last installation, the sink isn't even set straight. Plumbers who came to connect everything confirmed this and pointed out the horrendous caulk job, which wasn't even done properly. Blue Sky consistently did an inadequate job throughout this entire process. Now, we have to invest more of our time due to their incompetence and have them, Lowes, and us examine these counters. When the Lowes representative asked about our availability, and we provided it, she responded with an inconsiderate "we'll have to see if that works for everyone else as they are pretty busy." This lack of concern from Lowes is truly frustrating. These are the cliff notes are this fiasco and in conclusion, my advice is to stay far, far away from Blue Sky and Lowes.

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Source: Google

Bill Robbins

Date: 2024-02-19 22:51:38

We worked with Blue Sky directly and were very happy with the entire process. Veronica was our project manager and handled everything on our side and we were able to come look at the material before installation. The entire process was so smooth and quick and the crew that did the install was wonderful and knew their stuff! We had laminate torn out and replaced with quartz and could not be happier! I definitely recommend Blue Sky if you want knowledgeable and helpful people to get countertops you love just like us.

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Source: Google

Thomas Difrancesco

Date: 2024-05-01 22:29:38

Blue sky countertops installed my countertop , fantastic job was very efficient and cleaned up after they were done couldn't have asked for a better job. Would recommend them highly

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Source: Google

Michelle Whatley

Date: 2024-01-03 18:40:33

Blue Sky Countertops is AMAZING!!! We loved everything about the experiences. We have used them for our business and our home. There isn’t a project that they can’t handle. The customer service is unmatched to anywhere! The office team, the counter crew, the installers, everyone on the team are truly fabulous! Highly recommend for any project!

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Source: Google

Ruaa Ali

Date: 2024-04-17 18:30:20

The worse company in the planet. I bought my countertops from them and it was horrible experience. First they lied to me about the measurements and how they need 2 visits to measure my cabinets and charged me for both visits. Then when i was washing dishes soapy water got on them and now it is stained badly. I took pictures and send it to them and no one is answering me. I called and sent emails.. nothing…. They keep telling me to just wait it out. It’s been 3 days and stain is still there… what a bad company… I am so disappointed…

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Source: Google

D B

Date: 2022-10-19 19:54:56

From start to finish, purely outstanding service, from the first contact by phone, email, digital template and installation. Javier and Albero were meticulous with their granite installation, professional and very mindful of the customers home while working. They cleaned up every piece of debris before they left. Highly recommend Blue Sky 😊👍

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Source: Google

Charles Theis

Date: 2024-05-02 17:19:11

We are completely satisfied with our new Blue Sky Countertops and their installation crew led by Fernando Quijano. From start to finish, we were kept informed about what was being done and had on the fly input for any modifications that were required due to the nature of our handmade cabinets and island design. These folks are top notch professionals and very customer focused. I highly recommend their work, product and "after the sale" customer service.

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Source: Google

Richard Ziegler

Date: 2023-05-04 16:34:12

Wonderful experience with installation of our master bathroom vanity top! Would highly recommend. Installers were on time, professional and cleaned up well (they also laid down plastic so no dust got on our rugs or floors). Beautiful selection of slabs and remnants- cannot speak highly enough of the whole experience.

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