Black Granite Installations

We rate the staff friendliness of Black Granite Installations as Good. According to our mystery shopper research, the staff at Black Granite Installations demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Black Granite Installations’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Black Granite Installations directly to better understand their approach to customer service.

We rate the staff expertise of Black Granite Installations as Very Good. The staff member from Black Granite Installations who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Black Granite Installations may vary. We recommend contacting the company directly for more comprehensive information.

Black Granite Installations is an established company, operating since 2006. According to our research, Black Granite Installations has been in business since 2006, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Black Granite Installations directly to confirm the accuracy of the details.

We note that Black Granite Installations has a dedicated office. Our research revealed that Black Granite Installations operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Black Granite Installations directly to confirm the latest details.

We note that Black Granite Installations has its own production facility. Our research revealed that Black Granite Installations operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Black Granite Installations directly to confirm the accuracy of this data.

We were unable to confirm whether Black Granite Installations offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Black Granite Installations provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Black Granite Installations remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Black Granite Installations directly for more information.

We rate the production time of Black Granite Installations as Very Fast. Our mystery shopper research revealed that Black Granite Installations quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Black Granite Installations is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Black Granite Installations during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Black Granite Installations.

We rate the deposit level of Black Granite Installations as Standard. Black Granite Installations requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Black Granite Installations may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Black Granite Installations.

We rate the quote preparation speed of Black Granite Installations as Slow. Our mystery shopper research showed that Black Granite Installations took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Black Granite Installations in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Black Granite Installations.

We rate the price level of Black Granite Installations as Above Average. According to our mystery shopper research, Black Granite Installations quoted a price of $93.23 per square foot for Calacatta Idilio quartz and $82.27 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $7775 for Calacatta Idilio quartz and $6861 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Black Granite Installations.