BAY COUNTERTOPS

Source: Google

Mark Davis

Date: 2023-05-21 16:32:53

I've been a customer of Bay Countertop for about 4 years and it's a real pleasure working with Caesar. He helped me find the perfect stone to make my project pop! And I'm looking forward to doing more business with them on my next project.

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Source: Google

J Foster

Date: 2019-11-19 19:40:59

Great guys working here. Very helpful.

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Source: Google

Laurie Pitman

Date: 2020-01-20 05:21:15

Cesar knows business. Great selection.

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Source: Google

ROD MACDOUGALL

Date: 2020-07-18 00:29:41

This is a True "Diamond in the Rough" outfit! I can't say enough about how impressed I was with Bay Countertops... From the moment I stepped foot into their warehouse doors to the final installation at my home. When I visited Bay Countertops, their location is rather unassuming, and some may wonder if they took the "wrong turn to Albuquerque". Upon entering the store, I was greeted by Cesar - a very attentive, yet, non-pushy - salesman. I explained what I was seeking in color and style for my countertops and w/in a few minutes he had pulled several choices that were nearly spot on to what I was seeking. Hence, the selection process was a breeze. Next was setting up the appointment for the measurement. Well, ok, so there was a slight lag time from the initial deposit to the measurement appointment, but, these are busy times for those in the trade and something to be expected when family members are forced to spend extended periods of time at home... They see physical blemishes of their home. Truth be said I missed the delayed said measurement appointment, myself. But, when they did come to measure, Danny, Junior and crew were wonderful and quite profession, particularly being mindful of the safety protocols now in place. At last, the installation came about 10 after the measurement appointment. I let them be because there's nothing worse than a homeowner on the backs of workers for a job like this. So, I left my home to run errands and hadn't a 2nd thought of leaving my home vulnerable and that is entirely because of Bay Countertops' topnotch crew. Upon returning to my home of just over an hour and they had already left and had my home all safe and secure. Best of all, the countertop looks spot-on! Oh, yes, they even tried to call me, however, I had left my phone at home while running my errands. So, yes, great follow-through. Speaking of that, I did notice a minute imperfection just from the cut and not the install. So, one quick call over to Cesar and... Bam, Danny and Junior were back over to my house just two days after my install. Honestly, folks, if you want through the "pain and suffering" ordering countertops through a "Brick and Mortar" store, then, agony must be your thing while you THINK you are getting a good deal (Ha, just wait for the install nightmare to follow). And for those who wish to be pampered and served a latte over ice at a boutique store, ok, go pamper yourself and pay double the price. The bottom line here is that Bay Countertops is "THE REAL DEAL"... From a wide selection of countertop samples to choose from and a front man who actually is attentive, listens and who comes up w/ suggestive choices that hit the note of what you seek to final installation, I can't rave enough about this company. Oh, and the icing on the cake... Their pricing blew away that, "Depot" and "Expo" others. I will be highly recommending Bay Countertops to all my residential real estate clients w/o any hesitation. PS: Photos to follow after final kitchen remodel.

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Source: Google

Scott Henderson

Date: 2020-07-31 16:09:22

These guys are the best, service and prices. Stop looking around and just call Bay Countertops.

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Source: Google

Judy Hirsch

Date: 2019-04-30 06:07:42

As a fabricator of granite, marble, man made slabs too, they know what they are doing with very friendly knowledgeable service. The marble that we had picked had a slight fissure running through it that was noticeable after installation. They came and replaced it (n/c) with no fuss or irritation. They can create almost anything out of the slabs. There are also leftover slabs at greatly reduced cost if you need something for a small area too. No job is too big or small for them. Highly recommend.

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Source: Google

Herb Taylor

Date: 2021-12-18 01:41:41

I think this is pertinent; everything takes longer these days and patience is truly a virtue, we all need to remember this going forward. My experience with Bay Countertops ended up a complete success. Here is my brief story… The customer service from the start was A+. I picked out my countertop from their terrific selection. Weeks later, the project hit a couple of bumps in the road. The material I ordered took longer than expected. While I was extremely disappointed, Caesar and his team did their best to make it all right. Was there a time where I doubted that it would get done? Yes. Were there moments that my anxiety was high because Thanksgiving was quickly approaching and the project wasn’t finished? Yes. Did the project get completed flawlessly? 100%. Caesar and his team immediately responded to my worries and took action. On the Wednesday before Thanksgiving the countertops were done. The plumbing and new fixtures were installed and it was beautiful. If I could do this all over, would I choose Bay Countertops? Again, 100%! Every person was professional, courteous, and an expert at their job. What I realized through this whole process is that nothing is quick and easy. The pandemic has made everything difficult. Have this mindset and know that regardless of bumps in the road, these people are professionals and the end result is worth every stressful moment. Thank you to their team.

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