Alpha Granite and Tile

We rate the staff friendliness of Alpha Granite and Tile as Very Good. During our research, the staff at Alpha Granite and Tile demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Alpha Granite and Tile’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Alpha Granite and Tile directly to better understand their approach to customer service.

We rate the staff expertise of Alpha Granite and Tile as Excellent. The staff member from Alpha Granite and Tile who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Alpha Granite and Tile may vary. We recommend contacting the company directly for more comprehensive information.

Alpha Granite and Tile is an experienced company, operating since 2003. Our research revealed that Alpha Granite and Tile began operating in 2003, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Alpha Granite and Tile directly.

We note that Alpha Granite and Tile has a dedicated office. Our research revealed that Alpha Granite and Tile operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Alpha Granite and Tile directly to confirm the latest details.

We note that Alpha Granite and Tile has its own production facility. Our research revealed that Alpha Granite and Tile operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Alpha Granite and Tile directly to confirm the accuracy of this data.

Alpha Granite and Tile offers discounts for veterans. Our research revealed that Alpha Granite and Tile provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Alpha Granite and Tile directly to confirm the accuracy of this data.

We rate the production time of Alpha Granite and Tile as Very Fast. Our mystery shopper research revealed that Alpha Granite and Tile quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Alpha Granite and Tile is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Alpha Granite and Tile during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Alpha Granite and Tile.

We rate the deposit level of Alpha Granite and Tile as Very High. Alpha Granite and Tile requested a deposit of 75% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with Alpha Granite and Tile the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Alpha Granite and Tile may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Alpha Granite and Tile.

We rate the quote preparation speed of Alpha Granite and Tile as Slow. Our mystery shopper research showed that Alpha Granite and Tile took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Alpha Granite and Tile in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Alpha Granite and Tile.

We rate the price level of Alpha Granite and Tile as Average. Our mystery shopper evaluation found that Alpha Granite and Tile quoted a price of $77.93 per square foot for Calacatta Idilio quartz and $77.13 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6499 for Calacatta Idilio quartz and $6433 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Alpha Granite and Tile.