contractor place 8
Worcester, MA City Rating: We have identified this city as the primary city for this contractor.

All Granite & Marble

since 1999

Examples of works performed by All Granite & Marble

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About All Granite & Marble

24.07

total score

The main rating value calculated from more than 30 indicators.
Exact value: 24.070695 out of 100.

A family running All Granite & Marble manufactures custom granite and quartz countertops for your space throughout Massachusetts. The main aim of the company is providing clients with the best countertops. Low price and high quality are the main differences from other countertops companies. According to information on Google, the level of customers’ satisfaction is high enough. The company is an experts in quality countertops from stone. We added All Granite & Marble to the catalog of Countertops Contractors only after learning the company’s website and its social networks. There are many positive reviews.

More info

Mystery Shopper Report

2.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.723214 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

4.2

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

0

No Data

Price Level

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact All Granite & Marble for a Free Estimate

381 Worcester Rd, Charlton, MA 01507

Additional benefits of All Granite & Marble

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

Repair services

In store shopping

Delivery

Countertop store

Reviews about All Granite & Marble

All (14)

Google (8)

Facebook (6)

Source: icon-google Google
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Cameron Tylek

Date: 2023-09-15 20:58:42

They have a good sized 'showroom' with plenty of slabs to look at including marble, quartz, quartzite, dolomite, and granite. The gentleman was very helpful in showing us around, explaining the differences in the stone, and helping us with what will soon be a countertop purchase.

Source: icon-google Google
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Roger Youmans

Date: 2019-07-16 17:01:14

If you are shopping around for marble or granite countertops, you owe it to yourself to stop by All Granite and Marble. My wife and I saved thousands by looking through their remnants in the back -- there were thousands and thousands to choose from! And the price was so crazy reasonable! They came out to our house to measure everything carefully and installed the piece (that was finished beautifully) beautifully! We couldn't be happier with our choice to go with All Granite and Marble!

Source: icon-google Google
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Carolyn Mailloux

Date: 2020-10-13 21:15:16

All Granite came highly recommended by a friend. I was extremely happy with the service Junior provided. With his help I found the perfect granite countertops. The staff and the installers were very professional and easy to work with. It’s been over a month and everyone who sees the granite absolutely loves it. Thank you very much Junior and staff.

Source: icon-google Google
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robert lachance

Date: 2024-02-17 22:41:00

I can’t say enough positive things about All Granite & Marble Company from Carlton, who were contracted through Lowe’s. We recently had Silestone Quartz countertops installed and were amazed on how smooth the process went! From the coordination, templating and installation we were constantly informed with prompt responses to our email. Everyone we had interactions with were professional and answered all our questions! A pleasure to do business with! Bob & Ellen

Source: icon-google Google
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magpie m

Date: 2024-04-23 19:53:37

The installer called ahead of time and did arrive when they said they would. They were professional, knowledgeable and completed the job efficiently without any mess. The sink and Quartz countertops were as expected or better. Great job!

Source: icon-google Google
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Evan DeLuca

Date: 2024-01-10 00:10:02

These folks were the only ones in this process that made everything easy and made me feel comfortable from design measurements to final project. I would highly recommend them 10 out of 10. Their service technician when he came to do the measurements was amazing and very easy to talk to and laid everything out simply for me to understand. They are precise and professional, every step throughout the way. If I had to do everything over again I would not go to Home Depot or any big box store. I would go to all granite and marble directly for my countertop needs.

Source: icon-google Google
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Lauren Greene

Date: 2024-04-11 03:56:13

I suppose I am one of the “I wish I didn’t have to leave this review” people but unfortunately we had a very pretty poor experience. I’m sure not a lot of customers could say, this but we received the fully wrong slab of quartz. It was confirmed by the vendor it was the wrong stone and the company is still pressing for us to pay a large amount for a counter we didn’t select. It’s not a pair of shoes so easily return or changed out, the delay to change is both expensive and will extended our time displaced from our home and their claim was “it still looks nice”. I spent months planning the kitchen, I could have picked this stone, but I didn’t, for a reason.

Source: icon-google Google
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Bill Reid

Date: 2024-05-07 19:20:53

So far, so good. I will feel better when we get the loan! Great place. Staff are wonderful. Kitchen design and products are excellent. Can't wait to see our new kitchen.

Source: icon-facebook Facebook
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Evangelist Grace

doesnt_recommend

I went into Home Depot to purchase countertops with installation thinking that everything would be fine since they are supposed to be a reputable company. I brought in my estimate of the countertops with pictures. They sold me the material, with what was supposed to be free installation and edges. I was told to go out and see the slabs at All Granite and Marble. When I got there, I showed the representative my measurements and she calculated it. Afterwards, I was supposed to have received an appointment from All Granite and Marble, the installation provider for Home Depot. Two days went by without any response. I called Home Depot and was instructed to call the provider. I was given a date and time frame for the measurement. The employee showed up 25 minutes late and had major attitude when I called to asked him how far he was. When he arrived at my house, he immediately started to complain that he was unable to measure the countertops due to the tile backsplash that had nothing to do with the countertops. I then called All Granite and Marble to schedule another appointment for someone to come out and was informed that the scheduler was at lunch. Two more days went by with no return call. I called on the Tuesday and was told that she was at lunch. Anyway, I was given an appointment date and timeframe from 11am to 2pm. I stayed at home waiting for their employee to come out. At approximately 1:47pm, I received a call from the company that they had to reschedule my appointment. I was not having it, as I explained to the representative that I should have been made aware from in the morning. They sent 2 non English speaking guys who ripped the countertops and my wall. I was then contacted by Home Depot to let me know that “they found an extra 16 square feet of countertop and it was going to cost me $1,900.” I told the rep that, that was impossible and that I wanted a refund. I also made a complaint regarding the damage of my walls. No one from Home Depot or All Granite and Marble have addressed this issue even though I sent photos of the damage to Home Depot. I received a follow up call from another associate at Home Depot and I reiterated the same message and was promised a call back which never happened. Finally I got down to Home Depot and waited for over an half-hour to speak to someone in the kitchen department. When he finally arrived, he tried to tell me the same story. I requested for the manager who arrived with much attitude. After spending 2 hours trying to explain the situation and reporting that the rep from All Granite and Marble basically hang the phone on me when I insisted that the measurements were incorrect and that I needed another measurement, I was promised another opportunity for a re-measurement. Two, guys came out, we spent an hour going over the template that was taken prior. I asked about 4 times for the countertops to be measured and even offered to get my tape measure for them to use. After much reluctance, he finally measured the countertops and found a much discrepancies. The measurements totaled 65 square feet verses the 74 square feet that the other All Marble and Granite employee had stated. I then received a phone call from Home Depot that based on the measurements, I now owned $1,600. I asked, how could that be since the first measurement was 74 square feet and would have cost $1,900 and now it’s 65 square feet so how can it be $1,600 more that I would have to pay. I requested a refund and was bluntly told that they would deduct $250 for having to come out to my house a second time to measure my countertops. I have placed 2-3 calls to Home Depot, transferred and received no answer.

Source: icon-facebook Facebook
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Sarana Pontes

recommends

Great Service! The girls at the office were very nice and helpful, and explained everything to me. The crew that came were also kind and clean (I was expecting a mess). I would definitely recommend it!

Source: icon-facebook Facebook
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Sarah Santos

recommends

My table top came out amazing. Take the time to see the huge selection they have.

Source: icon-facebook Facebook
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Henzo Almeida

recommends

We arrived from Portugal and got house remodeled, they did a wonderful job in our kitchen. Love the technology for their laser measuremen! Junior was very helpful and gave us awesome suggestions.

Source: icon-facebook Facebook
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Gabriela Chiele Daumling

recommends

Best service and great countertops, love the look and will be planning more projects in the future. Thank you for listening to our demands.

Source: icon-facebook Facebook
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Murilo Porto

recommends

Great and clean service. Customer service is amazing and the girls are super helpful. If you want a modern look for your kitchen, this is the place.

Contact All Granite & Marble for a Free Estimate

Choose the Way That Works Best for You!

381 Worcester Rd, Charlton, MA 01507