Acer Granite

We rate the staff friendliness of Acer Granite as Poor. Based on our mystery shopper research, the staff at Acer Granite showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Acer Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Acer Granite directly to better understand their approach to customer service.

We rate the staff expertise of Acer Granite as Good. The staff member from Acer Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Acer Granite may vary. We recommend contacting the company directly for more comprehensive information.

Acer Granite is an established company, operating since 2010. According to our research, Acer Granite has been in business since 2010, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Acer Granite directly to confirm the accuracy of the details.

We note that Acer Granite has a dedicated office. Our research revealed that Acer Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Acer Granite directly to confirm the latest details.

We note that Acer Granite has its own production facility. Our research revealed that Acer Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Acer Granite directly to confirm the accuracy of this data.

Acer Granite offers discounts for veterans. Our research revealed that Acer Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Acer Granite directly to confirm the accuracy of this data.

We rate the production time of Acer Granite as Fast. According to our research, Acer Granite quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Acer Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Acer Granite.

We rate the deposit level of Acer Granite as Standard. Acer Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Acer Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Acer Granite.

We rate the quote preparation speed of Acer Granite as Slow. Our mystery shopper research showed that Acer Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Acer Granite in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Acer Granite.

We rate the price level of Acer Granite as Low. Our mystery shopper research revealed that Acer Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $72.73 per square foot, while for Carrara Morro quartz, the price was $82.88. These prices fall into the Low category, making Acer Granite an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6066 for Calacatta Idilio quartz and $6912 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Acer Granite.