Abba Stone and Tile Inc.
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About Abba Stone and Tile Inc.
total score
Exact value: 6.418967 out of 100.
This firm has one of the greatest customer and countertop installation services in the San Francisco Area. Marble and quartz solid surfaces, backsplash with quartzite countertops, vanities, and walls provided by the company are of the finest possible quality. They work together with clients to offer them exceptional options, as well as a wide variety of hand-selected and carefully picked stone slabs. Their showroom in San Pablo is open during regular business hours. There you can get a free consultation and answers to your questions regarding the countertop project. There are several options available to you, such as the countertop design, shade, material inclusion, and many other potential combinations.
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reviews: 6
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3060 Giant Hwy, San Pablo, CA 94806
Additional benefits of Abba Stone and Tile Inc.
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
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Countertop store
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Reviews about Abba Stone and Tile Inc.
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Google (2)
Mai-Tram Green
Date: 2019-03-21 15:00:23
I was referred to ABBA Stone and Tile by Stillwater Tile & Stone after purchasing a piece of Belgium Limestone. My husband and I were looking for a specific color that was had to find and seal. Armando and Sergio had excellent customer service and were great at texting and emailing often too (perfect method of communication for me)! They were extra careful finding us the perfect finish for the stone and sent us samples to ensure we were happy with the end product. We've gone through a massive renovation over the last 8 months - so it's very refreshing when we find great partners like ABBA.
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E.
Date: 2020-03-16 18:58:57
0 stars if possible, because they defrauded me. They're dishonest. I had a small nightstand with a piece of marble on top, with the corners broken off - damage from the previous owners. I wanted to get it fixed, and brought it to ABBA to ask for solutions. The initial meeting was fine - Armando gave lots of suggestions, in the end I agreed with him that the best thing to do would be to patch new marble onto the broken corners. I was happy that they bothered with a job so small. I waited over 3 months for a response from Armando, and that's after multiple follow-ups. When I picked up the marble, I was impressed, because it didn't even look like it had been patched! Amazing work, I thought. Maybe it was fine that I waited that long. I got home and put the marble piece back on top of the nightstand, and guess what I discovered? It looked like it hadn't even been patched BECAUSE IT HADN'T BEEN. They had just cut off the broken corners and smoothed it out. But Armando happily took my money and didn't give any indication that they didn't do the work I was charged for! I would like to remind you that the work requested was Armando's own suggestion. He could have turned it down. He could said, sometime, in the 3 months spent waiting that the work wasn't possible, or even that they just didn't feel like doing it. But instead he lied through his teeth (telling us that the work took them a while!) and took my money. Completely unacceptable and unprofessional, and I urge you to consider another company instead. Update: Armando called me back and was very upset I wrote this review, focusing on how I called him dishonest. Instead of apologizing for his mistake, he condescended to me and doubled down that he did the work that was requested ("the best work"), and that he "wasn't in the business to steal" because his warehouse is "as big as a Costco", insinuating my job was too small for him to bother being dishonest. Then, he hung up on me when I asked him again to admit that the work was not completed. Wonderful!
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3060 Giant Hwy, San Pablo, CA 94806