contractor place 5
Jacksonville, FL City Rating: We have identified this city as the primary city for this contractor.

3D Countertops

since 1996

Examples of works performed by 3D Countertops

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About 3D Countertops

26.9

total score

The main rating value calculated from more than 30 indicators.
Exact value: 26.903399 out of 100.

3D Countertops is a family-owned business with over-20-year expertise. Dedicated craftsmen united their knowledge to produce luxurious granite and quartz countertops. Nowadays, the company has a full-fledged facility with modern machinery to process slabs. Employees get in close contact with clients to find out the necessary information. Custom furniture pieces are produced based on clients’ demands. The enterprise offers a wide range of patterns. Countertops serve for many years due to physical strength preservation. Employees cater to both individual customers and legal entities.

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Mystery Shopper Report

3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.021214 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

3

Good

Company Age

4.7

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

1.7

Slow

Price Level

2.8

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact 3D Countertops for a Free Estimate

11323 Business Park Blvd, Jacksonville, FL 32256

Additional benefits of 3D Countertops

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Wi-Fi

Free Wi-Fi

Checks

Credit cards

Debit cards

Countertop Installation

Cabinetry

Granite supplier

Bathroom remodeler

Cabinet maker

Cabinet store

Countertop contractor

Countertop store

Kitchen remodeler

Marble supplier

Reviews about 3D Countertops

All (8)

Google (8)

Source: icon-google Google
avatar

Nadia Jones

Date: 2023-02-15 15:42:28

DO NOT HIRE THEM! After seeing their ad for a quartz countertop special that included a free sink AND plumbing included, I hired 3D Countertops to replace my countertops in my small kitchen. The work started nearly three weeks ago. It took them only a few hours to install the new countertops. However, the project is incomplete and I have not heard from them despite repeated attempts to get them to finish the job. #1. They did NOT do the plumbing as advertised. I had to hire someone to reinstall my plumbing and garbage disposal because after three days, I needed my sink. #2. They left a big hole in my wall which apparently was not planned for despite the plan to cut down my counter. You can see right through to the outer wall and studs. Now I need to hire someone to drywall and repaint the area, possibly the entire wall. #3 When they came to measure and cut a template for the new countertops, they did not plan for my electrical outlet and garbage disposal switch near my sink. The switch for my garbage disposal is now hanging UNDER and BEHIND my kitchen sink making my garbage disposal unusable because I cannot even reach the switch without trying to bend my wrist in a very uncomfortable, awkward way. The plumber who I hired to reinstall my garbage disposal and connect by sink said he'd never seen anything like it. The switch and outlet are both just hanging under the counters. I followed up many times with John who said they would send an electrician to fix my electrical outlet and someone to patch up the hole. An electrician came by to assess the work but he later told me that 3D has not approved the work as it will require extensions and cutting into the drywall. All possible but will take work. #4 They did not bring the 4-inch backsplash from the countertops. I asked several times if someone would be dropping off the pieces. No response. Save yourself the trouble and hire a company that will actually complete the work and do it as advertised.

Source: icon-google Google
avatar

Emanuel Elizeu

Date: 2019-10-19 01:00:32

If you want a really nice countertop go see Carlos. He was very helpful for us with the selection and design of our Kitchen and Bathrooms.The installation was done professionally. Great quality & superb craftsmanship. I would highly recommend him to anyone.

Source: icon-google Google
avatar

Danielle Moore

Date: 2024-06-24 18:02:35

Had an amazing experience getting my granite countertops even had a hiccup on my part and they were there to help me. Definitely would recommend they were thorough courteous and fair priced compared to all the others.

Source: icon-google Google
avatar

Drake Dean

Date: 2024-01-25 23:48:46

I would recommend 3D countertops to anyone. Not only are the counters beautiful but their customer service is excellent. They are very quick to respond and their technicians are kind and clean up after themselves when the job is done.

Source: icon-google Google
avatar

L

Date: 2023-12-31 17:42:50

Our 3D Quartz countertops look amazing! Ely,Mark, and the 3D team were great to work with on the project. They handled all the details and coordination of removal and installation of the backsplash as well as our countertops. Would us 3D again without hesitation!

Source: icon-google Google
avatar

Brian Drumm

Date: 2024-02-12 19:54:31

Very frustrating experience with 3D Countertops and their subcontractors. We had new quartz countertops installed and paid 3D $450 for “plumbing services” to hook back up our plumbing with our new sink and counters. The plumbing they did has the disposal lower than the outlet pipe, which isn’t up to code and will cause water to travel “uphill”, which will result in standing water in the disposal. I’m now having to pay my own plumber to come out and fix this sloppy work. Their plumber stood by this work (I urge you to send this picture to your own plumber and ask if this is good work). I tried for days to get a solution with 3D. They keep telling me they will call me but still wont. Will not be doing business with them again. Edit: They are standing by this work. You can judge for yourself.

Source: icon-google Google
avatar

Dustin Muyres

Date: 2023-10-25 17:10:01

The team at 3D Countertops went above and beyond to deliver everything we wanted with our counters. I stopped in their shop expecting to look around at multiple places, but after talking with their team, we purchased on the spot. Their prices were competitive, but what sold us was the quality of their work. We got a waterfall edge and the craftsmanship is perfect. They matched the veining and the seam isn't visible. Very happy we went with 3D Countertops. I highly recommend them.

Source: icon-google Google
avatar

Mayra

Date: 2024-03-21 16:23:23

Paulo, Magdiel, and Lenner, worked hard on our quartz countertops to make them look perfect! They were professional and so efficient. We are very happy with our new kitchen! Thank you!

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11323 Business Park Blvd, Jacksonville, FL 32256